Likely Cause(s):
Symptom(s):
Possible solutions:
When the installation seems to be stuck or not progressing, it could mean that the security settings are locked. To unlock the Security and Privacy settings, please follow the instructions below:
- Security and Privacy settings are locked
- Partial or corrupted download of Logitech Options installer
Symptom(s):
- Logitech Options doesn’t start installing
- Install is either paused or hung at some point during the installation
Possible solutions:
When the installation seems to be stuck or not progressing, it could mean that the security settings are locked. To unlock the Security and Privacy settings, please follow the instructions below:
- Open System Preferences.
- Select Security & Privacy.
- On the bottom left of the window, select Click the lock to make changes.
- Enter your Username and Password.
- The Security & Privacy settings are now unlocked and you should be able to install the software.
- If you’re still not able to install, and if you have Yosemite or earlier, see the Apple support article on how to repair your disk permissions.
- Visit the Apple support site to learn how to start your Mac in Safe Mode. This may help you to pinpoint the problem.
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