If you are working from home at the moment and might be experiencing issues with your Logitech product, here are some helpful FAQs that might resolve the issue:
Keyboards
Troubleshooting for connection issues
Keyboard/Mice - Buttons or keys do not work correctly
Delay when typing
USB receiver does not work or is not recognized
Troubleshooting for power and charging Issues
Mice
Troubleshooting for connection issues
Keyboard/Mice - Buttons or keys do not work correctly
Middle or scroll button does not work
Erratic cursor movement
USB receiver does not work or is not recognized
Troubleshooting for power and charging Issues
Bluetooth mouse or keyboard not recognized after reboot on MacOS (FileVault)
Webcams
No Image/Audio or Bad Image/Audio
Why isn’t my camera available?
Can I use Logitech Capture in Skype?
Headsets
No audio from USB headset
Wireless product not working properly when also using a USB 3.0 device
Microphone on the analog headset not working
No sound is coming from analog headset
Still need help?
If you still need help, please note that our call center operations are operating under reduced staffing and response times may be affected. At this time, we are directing all technical support requests through email and chat support only. Live telephone support service will be resumed as soon as possible.
You can contact our support team here.
Frequently Asked Questions
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