If you have recently placed an order through the Logitech online store, the duplicate charge you are seeing is likely the result of a pre-authorization hold.

A pre-authorization is a temporary hold to verify that funds are available when you place an order. Pre-authorizations are typically removed from your credit card transaction history when the full charge processes and funds are withdrawn. However, in some cases, this process can take up to 2 business days. After 2 business days please contact your card provider to remove the credit hold charges.

If the duplicate charge on your credit card is the result of having placed more than one order in error, we are happy to assist you in obtaining a refund within 30 days of purchase. Please visit our Refund Policy.