In the event your Logitech device needs cleaning we have some recommendations:

Before You Clean

• If your device is cabled, please unplug your device from your computer first.
• If your device has user-replaceable batteries, please remove the batteries.
• Be sure to switch off your device and then wait 5-10 seconds before starting to clean.
• Don’t put cleaning liquids directly on your device.
• For devices that are not waterproof, please keep moisture to a minimum and avoid any liquid dripping or seeping into the device
• When using cleaning sprays, spray the cloth and wipe — do not spray the device directly. Never submerge the device in a liquid, cleaning or otherwise.
• Don’t use bleach, acetone/nail polish remover, strong solvents, or abrasives.

Cleaning Keyboards

• To clean the keys, use regular tap water to lightly moisten a soft, lint-free cloth and gently wipe down the keys.
• Use compressed air to remove any loose debris and dust between the keys. If you do not have compressed air available, you could also use cold air from a hair dryer.
• You can also use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, makeup removing tissue, or alcohol swabs containing less than 25% concentration of alcohol.
• Don’t use bleach, acetone/nail polish remover, strong solvents, or abrasives.

Cleaning Mice or Presentation Devices

• Use tap water to lightly moisten a soft, lint-free cloth and gently wipe down the device.
• Use a lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe down your device.
• You can also use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, makeup removing tissue, or alcohol swabs containing less than 25% concentration of alcohol.
• Don’t use bleach, acetone/nail polish remover, strong solvents, or abrasives.

Cleaning Headsets

• Plastic parts (headband, mic boom, etc.): it is recommended to use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, makeup-removing tissue, or alcohol swabs containing less than 25% concentration of alcohol.
• Leatherette earpads: it is recommended to use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, or make-up removal tissue. Alcohol wipes can be used on a limited basis.
• For the braided cable: it is recommended to use anti-bacterial wet wipes. When wiping cables and cords, grip the cord mid-way and pull towards the product. Don’t forcefully pull the cable away from the product or away from the computer.
• Don’t use bleach, acetone/nail polish remover, strong solvents, or abrasives.

Cleaning Webcams

• Use tap water to lightly moisten a soft, lint-free cloth and gently wipe down the device.
• Use lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe down the webcam lens.
• Don’t use bleach, acetone/nail polish remover, strong solvents, or abrasives.

If Your Device Still Isn’t Clean

In most cases, you can use isopropyl alcohol (rubbing alcohol) or fragrance-free anti-bacterial wipes and apply more pressure when cleaning. Before using rubbing alcohol or wipes, we suggest you test it first in an inconspicuous area to make sure it doesn’t cause discoloration or remove any printing on your device. If you’re still not able to get your device clean, please consider contacting us.

COVID-19

Logitech encourages users to properly sanitize their products in accordance with guidelines put out by the World Health Organization and the Centers for Disease Control guidelines.