In an ideal environment, a Unifying or non-Unifying device can operate up to 30 feet (10 meters) away from its receiver (shown below) in a clear line of sight.
If you're not getting this distance, try these suggestions:
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Replace the battery/batteries or make sure your mouse or keyboard is fully charged
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Move devices that emit radio waves or could cause radio interference away from your work area (Examples: cell phones, radios, wireless routers, microwaves)
To determine if your environment is shortening your operating range, try using your device in a different environment to see if the distance improves. If it does, look for other possible sources of interference you can remove from your work area.
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