If you connect your mouse on a different channel or with a different connection type to the computer that was previously set up in a Flow network, you will be unable to flow into that computer. To resolve this issue, please try the following steps on that computer:

1. Open Options+ app and click on the flow-enabled mouse.  Visit the Flow tab, click on more settings and Reset flow 
2. Close the app
3. Remove the flow folder

   On Mac

   Open Finder and in menu bar items, click on Go -> Go to folder, enter ~/Library/Application Support/LogiOptionsPlus and remove flow folder

   On Windows

   Open File Explorer and go to C:\Users\username\AppData\Local\LogiOptionsPlus and remove flow folder

4. Restart the computer
5. Open Options+ app and setup Flow again