If you’ve recently changed your home Wi-Fi network settings, you’ll need to update the settings on the camera. Use the following steps.

Before you update, make sure:

• You have an iPhone/iPod touch with iOS 13.2 or later / iPad with iPadOS 13.2 or later — and that this is connected to your new home network.
• Your camera is plugged in and within the connectivity range of the new home network.

To update your home Wi-Fi network:

1. Locate the button on the back of the camera.
2. Press and hold the button and let go when you see the slow breathing magenta Status LED (6-9 seconds).
3. Wait for the camera Status LED to turn solid green — the camera is ready to be updated to the new Wi-Fi network.
4. Open the Home app on your mobile device on iOS 13.2 / iPadOS 13.2 (or later).
5. Open the camera Live view. (It will say that the camera is not responding.)
6. Tap the Settings icon on the top left — this should bring up the settings menu for the camera.
7. When you see the option to Update Accessory Wi-Fi Settings, tap it.
   NOTE: This option might take a few minutes to show up and may require you to exit from and re-enter the Settings menu.
   Your camera should reconnect to the new home network.