Craft Crown Not Working With Adobe Creative Cloud Apps in Mac Catalina
BeantwortetI recently bought a craft keyboard hoping to use the dial "crown" for Premiere Pro and Lightroom, however, when I tried installing the profiles on my Mac running Catalina 10.15 the profiles for Abobe Illustrator CC, Adobe Lightroom Classic CC, Adobe Photoshop CC, and Adobe Premiere CC cannot be installed. This leaves the dial to be pretty much pointless since there is already a dedicated volume button... Wondering if there was any news on an update coming soon for this?
OS: Mac OS Catalina 10.15 Public Beta 1
Keyboard & Program: Logitech Craft // Logitech Options (07.01.0015)
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Offizieller Kommentar
Thanks for choosing Logitech.
I'll be more than willing to help you regarding your Logitech Craft Wireless Keyboard for Advanced Creativity & Productivity.
In able for us to assist you further, we would just like to verify what specific version of Abobe Illustrator CC, Adobe Lightroom Classic CC, Adobe Photoshop CC, and Adobe Premiere CC that you're currently using right now.
Regards,
Logi_RC
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Hello,
I am using Lightroom Classic CC release 8.1 (Build 1200465), Photoshop CC release 20.0.4, Illustrator CC release 23.0.4, and Premiere CC release 13.1.2 (build 9). My hardware is a MacBook Pro 15-inch 2017 with 2.8 Ghz i7 and 16gb of RAM if that helps. I'm still running the beta of Mac OS Catalina and only the adobe suite apps do not work.
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Dear @Logitech
I am having the same issue. I have updated all my Adobe Apps.
- Illustrator CC 23.0.4
- InDesign CC 14.0.2.324
- Lightroom Classic 8.4
- Photoshop CC 20.0.6
- Premiere Pro CC 13.1.4
MacOs Catalina 10.15 Beta (19A526h) with Craft Advance Keyboard Firmware Version: 07.01.0015
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Same issue here after updated Creative cloud CC to the latest version photoshop 2021. The latest version of the Logitech option did not address the bug. It seems to work in photoshop 2020, but after updating the Logitech option to the latest version, it stop working again! For the price we paid for the keyboard the customer support is not up to the par of the value we pay for the keyboard. We need a update soon to utilise the craft crown.
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