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[Feature request] Make MX Keys easy switch the mouse too

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535 Kommentare

  • Oleksii Chaika

    The interesting thing is that there are already products from other companies that can do so. For example, sets from Rapoo. And they cost 2-4 times less...

    But how could the designers put the switch button on the bottom of the mouse? If you buy the device for switching between computers, that means, that you need to use this button many times. At least this button could be on the top of the mouse. For example, as made in the Rapoo MT750S, which costs 2 times less that mx3...

    All this is a very bad user experience. 

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  • Stefan B

    I’m also joining this conversation again to make my need for this feature known

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  • Brian Glynn

    Add me to the list of people that would like to see this function. This keyboard mouse combo was my best investment for 2020's working from home. Now that I'm working from home for all eternity as it seems now, switching back and forth between home and personal computers would be nice for those of us that can't install these features on our work computers.

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  • Stefan B

    Hey Logitech,

    Please read all messages again. Your copy/paste replies are becoming frustrating.

    Regards, Stefan

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  • Jan Folfas

    I regret buying MX combo. I've just bought Synergy software. It works like a charm. I wish I knew that one before. Flow is as "good" as Logi support.

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  • Jan Folfas

    Can anyone (with some reputation - I don't have any) publish a post on Reddit (r/programming) with link to this thread? Logi advertises MX series as dedicated for devs. I think that can be useful information for anyone who consider buying.

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  • Greg Smiddy

    I genuinely can't imagine this is that hard to implement. When I switch my keyboard to device 2, I want my mouse to follow suit and also switch to device 2. 

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  • Vincent PAPUCHON

    Hi all,

    I agree with Greg, if Flow can do it the Easy-Switch button can do it too !

    Logitech has probably plan to sell us a 'new' product that includes this functionality...

    Unfortunately, if not in the next update, i won't buy any Logi devices in the future and advise everyone I know to do so.

    This has been more than a year now that (loyal) customers ask for this !

    @Logitech : Now It's time to show us how you care about your customers and demonstrate what your engineers can do.

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  • Jose Maria Herrero

    Following the suggestion of other guy on this community I added a negative review to my Amazon purchase of Logitech MX Keys and Logitech MX Master 3, I hope my review reaches many people and allows them to take a better decision before their expensive purchase. I suggest every one to do the same to avoid others the frustration we are suffering and also maybe somebody at Logitech finally reacts after 2 years of the initial request.

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  • Mark7460

    I had a dream last night that I was switching my mouse & keyboard between my computers from the keyboard...then I woke up with a message from this thread and realized that it was a frustrated "nightmare".  Maybe we'll get the obvious functionality "somewhere over the rainbow" & stuff, right?

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  • Mark7460

    @Jose Maria Herrero, have you posted on the site that you bought them?  Amazon has started to trend towards truth...add your cautionary tale somewhere??

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  • MarcelHoffs7160

    Well in my case I have full control and admin rights on both my machines. In that case it is fine to install some software and have it working like that.

    Though if you have like a personal computer and one from work, on which you most of the time don't have admin rights to install software, then a hardware solution is much better. No dependency on OS, admin rights or whatever. Just plugin the receivers and have the hardware do it

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  • Greg Smiddy

    MarcelHoffs7160 that makes sense, thanks for the explanation. 

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  • Adam Nagy

    Hi Prem L, hi Siddharth,

    so do I get that right that this support page works like a one way street, we write our feature requests, you forward them to the development team, and then happens what happens? So you have no way of tracking the issues you yourselves have created, nor have a mate in development, who could give the slightest piece of information on this thing?

    You say this thing is hard to implement, and I can see that hardware changes might be necessary. But in that case just write that it is not possible with the current piece of equipment, and only like Logi Bolt will be capable of such feature, so we have to wait for MX Keys 2 and MX Master 4 or so, and can trash the current hardware.

    As an engineer, I find it very hard to believe that you have no response from the dev team/PO of the team, although I can believe that such an answer would be considered confidential. If this is the case, I could accept that, but based on your answer it seems to me that it is rather my assumption in the first question.

    Either way, I am looking for your response! Thanks and have a merry christmas!

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  • Daniel G Newell

    Not easy to implement... Argh. That is why I bought MX Keys and MX Master 3 Mouse! Thought that was built in to the price. I stopped buying Logitech products for my company many years go, this was my first jump back in based on such stellar reviews as "The keyboard and mouse Apple should have but didn't invent" and such. Maybe so, but that doesn't turn it into a keyboard and mouse I should have bought. It is literally shelfware now, and I look forward to getting back to killing future reqs for Logitech gear w/o very, very good reasons supplied on resubmission. I should have "known."

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  • Maxime Thébault

    Yet another frustrated & angry customer who has bought a 200€ keyboard + mouse set which advertises "easy switching with one button" but fails to deliver on its commercial promises because of incomprehensible engineering decisions.

    Why would you go with implementing the feature on the client-side, with all the well-known caveats (implementing support for each platform individually, unprevileged users unable to install that software, platforms not allowing custom software, and so on) instead of going with bundling the feature in the Logi-devices, the one thing you have total control over?

    Client-side implementation is probably nice as a proof-of-concept, but definitiely not expected in a final product that pricey. A production-grade implementation of a feature does not work only for 50% of the final users.


    The simplest explanation for going that route is probably cost-based: it was much cheaper to have this implemented in the Windows & Mac apps, for an easy, impactful commercial promise. Can't say that it's not a smart: I've been tricked too.

    But here's the catch: you would expect such a trick from barely known companies selling low-end products, not by a brand you're supposed to trust for its seriousness selling 200€ keyboard+mouse sets.

    Stop fooling your customers, admit your wrongs and start working on a real implementation of this feature, not the proof-of-concept you dared releasing to the public in an actual product. Make the feature worthy of the price we are paying.

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  • Warlock

    We need a light version of Flow that just allows a button or shortcut to swap, I think.
    Because Flow is Garbage.

    If you drag to the corner of the screen accidentally, it tries to swap devices.  If the target device is not available, everything just freezes for a second or two.  Which is annoying if you're playing games.

    You can apply a modifier key, but this makes flow even more clunky - and if you're going to press a modifier, you may as well just use the keyboard 1/2/3 target buttons to swap target.

    Flow's also only on PC and Mac.  So that limits it further.

    On top of that, the keyboard has an annoyance - the double-width escape key means F1/F2 etc are all in the wrong place, so pressing F2 to rename a file often results in the Help Nobody Asked For from the F1 key.  (Also annoying in games that use the F1-F8 keys).

    At the least what is needed is a simple app on PC/Mac/Linux that lets you just trigger the input selection on both a keyboard and a mouse from a shortcut (or even the target buttons, if they are actually detectable).

    Also annoying, because the unifying receiver is the main USB input source, I can't stop the mouse from waking the computer if I move it - as doing so would disable the keyboard's ability to wake the PC.  I have to suspend my main computer and then quickly flip the mouse and change inputs.  And then when I wake the PC I have to do it again to use the mouse.

    I really, really regret spending nearly £200 for the MX Keys + MX Master 3 keyboard and mouse.  I thought it'd improve my workflow.  If anything it's made it worse.

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  • Eduardo Jr9842

    Happy new year guys! Hope the next year logitech can finally sell or fix the issue with flow or INTEGRATE the KVM function.

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  • Mike Lisii

    OK. It seems Logitech is not very interested into building a one key switch. How about ability to remap the top button into ability to change mouse connection? How difficult or real is that request? I dont mind to press another button as long as I dont need to pick up mouse from my desk. That would be a reasonable compromise and I am sure a lot of people would agree to get at least something. 

    BTW For everyone else, Today I bought Rapoo MT750S to test it and see how good it is. The benefit it has that switch button on top, the price is around 35$ on sale. Downside - it is lighter definitly not as tactile as MX master mouse and has micro usb port instead of usb c. I know that logitech has some kind of mouse like that but as I said previous I am not buying any other logitech product in near future. 

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  • Stefan B

    Any updates? @Prem L, @Siddharth S?

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  • Rafael Demasi de Carvalho

    Yessss guys, that's exactly what I need as well. Working on a VPN, Flow is completely useless. This feature would certainly help a lot. 

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  • Johan Van Hoye

    Logitech, your official answer does not make sense. "It is not easy to do without flow", I can sort of understand, but in flow you have it already implemented in response to the mouse moving from one computer's edge to the other. So why can it not perform that same action in response to a key press of the easy switch buttons? That's just lame.

    Since I also cannot use flow to its full extent (PCs must be able to ping each other and communicate over a specific port, which I cannot do with 2 separate corporate laptops), I also regret buying into the marketing message.

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  • JeremySwineheart1766

    Is this something that could be added to the SDK to let the community help solve the issue? There are many threads, requests, tickets, and comments on this feature going back as much as 3 years with who knows how many people wanting it. Lets find a way!

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  • nosast

    Please please Logitech - add this feature. Working with a lot of displays and the lag in flow I always end up deactivating flow and hit the switch button on both devices. Doing this just from one - especially the keyboard would be awesome.

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  • JoMa

    Prem L Siddharth LogiLaurie

    Any updates on this topic? My company is planing to buy around 2.000 MX Combos but we stopped the project because this feature is missing. So any announcements regarding this topic?

    Regards,
    Joshua

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  • Greg Smiddy

    Oh, come on man. You stopped a project because this feature is missing? I’m on our side here, but nobody’s gonna take that seriously.

    I’m actually the CEO of Business Inc., and just sprinted to my secretary’s desk to stop them from ordering 1,000,000 MX Keys because this relatively minor feature is missing.

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  • Jose Maria Herrero

    For me is not a minor feature, is the reason I bought this combo for $$$ instead of buying a KVM that would have provided the easy switch feature that MX Combo claims and doesn't provide for much less money. And probably not just for me or it wouldn't have filled 14 pages of people complaining here and many other requests on this community.

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  • Adrian Gabriel Alexandrescu

    Siddharth WHAT IS THE PROGRESS OF DEVELOPMENT TEAM? 

    And don't respond with:  "already passed the feedback along to the team." . We don't care.

    Just tell us the progress of development team. Does it exist?

     

     

     

     

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  • gabiteris

    Dear Logitech,

    Flow is a poor excuse of a feature. It's lagging, sometimes not working, and also a great privacy issue for it to be used for work (it records keystrokes, sends clipboard content, etc) so we are not allowed to use it.

    So to conclude, in order to still respect the users and be respected, you should take into account that you marketed the PAIR MX Master 3 with MX Keys, but it's not working as such. I am a programmer so I know it's a poor excuse to say it cannot be done, but rather explain that you don't want to prioritize it cause it's not bringing you new revenue.There's no such thing as "cannot be done" in software, and as everybody can see there are some solutions that simple users suggested in these threads.

    I am considering to give up Logitech for good, as well as my 5000+ contacts. I will ask each and everyone of them to promote this idea further, if you think us users don't count. You can do the math of how much such propagation could translate in Logitech revenue.

    Best of luck!

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  • frecklebit

    They don’t care, they got their money.

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