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[Feature request] Make MX Keys easy switch the mouse too

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244 Kommentare

  • Jose M Herrero

    The other day I was just about to buy a Logitech webcam when it came to my mind how desperate we are requesting this feature and  how indifferent Logitech is about it, finally I bougth an other brand. I lost the count of how many times every day I have to turn my mouse to push that small button, the MX keys and MX Master is probably the best combo but next time I will investigate if other brand is offering this feature that Logitech is missing.

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  • Martin S

    Balaji P any feedback on this? This advertised feature is one of the main reasons why I purchased the mx keys + mouse combo, and I would like to know where I should return $300 worth of product.

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  • Chris Perkins

    +1. I also can't install Flow on all my devices. The device buttons on the MX Keys keyboard are perfect for switching between devices, and it feels awkward to flip over the MX Master mouse to switch. They are both great pieces of hardware but this feels like a missing feature that would enhance the user experience.

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  • Chris Sexton

    We need this feature! I paid extra for the master 3 because I thought it supported this functionality = /

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  • Erdem Ergin

    I definitely need this feature. I want to believe that logitech will hear us publish an update soon. 

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  • Mohammad1996

    Please add this feature even if it requires flow and please support Linux with flow

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  • Home Brew For You

    Because it is stickied at the top....

    From Logitech (Official Comment)

    Dear Customers,

    It is not possible to use one Easy Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.

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  • RoboAddy

    We made Logi give an official response, but it's just a cop-out.
    They're saying it's "too hard", despite the exact same feature working via Flow.

    If everyone in this thread could just use Flow for each of their unique situations, this thread wouldn't exist.

    There's also evidence in a GitHub link earlier in the thread that using EasySwitch keys to implement this IS possible.

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  • Jacek Krawiec

    I have a quite long history with Logitech products: Marble mouse, cordless optical trackman, logitech g9, g13, diNovo keyboard, and now mx Keys + MX Master 3. 

    I must say that for the first time in years I'm so disappointed with Logitech product.

    I've decided to not return the mouse, but as many of you guys I've ended with using 2 mouse's on my desk - one for company computer and the other for private PC.

    Logitech wake up, I believe that many of us went for the easy switch option due to pandemic and permanent Home  Office.

    For the next purchase I will consider different company, and bare in mind that many of us that bought MX set, are asked by friends is it any good.

    Guess what on my side It costed you at least 2-3 new customers.

     

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  • Chris Sexton

    Flow might be an option if options was available for Linux and PS5.

    Also someone has already done the hard part and designed the fix, it just needs to be implemented.

    https://i.imgur.com/edOipEj.jpg

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  • Home Brew For You

    @LogiLaurie

    Its hard to believe that a company with the resources that Logitech has would accept defeat on this. 

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  • MarcelloCuoghi2568

    Let's make a little bit of order here (with my bad English, sorry for that).

    Premise: this is only my opinion as an user here, I have only a little bit of knowledge in this area. 

    There are two main different type of request from community.

    From one side someone asks to make the phisically click of the switch button on one device also switch the other device (let's call this the HARDWARE implementation). This is the main request, but anyone with a little bit of technical knowledge can understand that this requires ad hardware implementation, because the device need to be connected between them, so I don't think the actual devices could ever doing such a thing. This add a new layer of complexity for such a "simple" device like a mouse or keyboard, they need to have other connection between them, the association between them (maybe in one room there are more then one MX mouse and one MX keyboard) and so on.

    From the other side there are people asking to allow flow or similar software to switch also the other device (let's call the SOFTWARE implementation). This is feaseble, and it is also as flow already work, the limit here is that flow is only supported in Mac and Windows, and in some computer (like the business one) is not possible to install external application like flow so these people need the HARDWARE implementation.

    From my point of view Logitech, at least, could implement a more extended version of flow working also for Android and Linux like computer at first, so when the keyboard and mouse are conneted throught the same device with flow the switch in one device switch the other one.

    I hope this could make people understand better the situation here (I am also one of the people not really happy with this situation, but I think that lot of people didn't understand deeply all of this).

     

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  • Vlad Radoiu

    Let's not forget that there is another piece of hardware involved here => the Logitech receiver. So, probably they can implement it in the Keyboard+Mouse+Receiver firmware (that's why you have the ability for FW updates right?)

    Yes, I do not care about bluetooth (for this particular feature). Probably most users here would be fine with using Logitech receiver and having this feature.

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  • RoboAddy

    MarcelloCuoghi2568 there are also people like me (and others in this thread) who can't use Flow because their work and home PCs are on 2 different networks (Work PC is connected via VPN or LTE), not just a limitation of Linux/Android necessarily.
    Flow requires both devices to be connected to the same LAN so adding Flow support to Linux/Android is still not a complete solution.

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  • MarcelloCuoghi2568

    @Vlad Radoiu But the mouse and keyboard need to be conneted between them in some way, show you there are connected (with a light or similar visual outbut) and give you the possibility of cahnge connection maybe with a button (if in you office there are more than one poeple have a MX product for example you don't want to switch also the other people's device). Then, if you want to switch to multiple computer or other devices (like tablet, smartphone...) then it probably really worth using bluetooth instead of the USB receiver.

    @RoboAddy yes of course, you are right. But if a software can switch also the other device (I sayed flow but with new functions that not exist right now, it could be also a new software), then you have all your device connected to the other PC where there are the copy of the same software also running and then if you switch back one device also the other one is switch. This is a solution that could work maybe, I don't know. 

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  • phixxel

    If there is an option, that software can control the device switch from one PC to another - FLOW - when you reach proper 'trigger' i.e the edge of the screen - software is  changing  hardware channels in both devices, similar situation might be able to recerate when  physicall button is pushed neither in keyboard or mouse,

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  • Vlad Radoiu

    MarcelloCuoghi2568 The MX devices (MX Keys, MX Master mouse) can be paired to a single Unifying Receiver together. Also you can have multiple Unifying Receivers, each with it's own profile.

    Let's say for example you have a MX Keys and MX Master:
    Profile 1 -> both paired to Receiver 1 (plugged in to computer 1)
    Profile 2 -> both paired to Receiver 2 (plugged in to computer 2)

    The implementation can be something like: if you switch the keyboard using Easy switch button to a profile that is paired to a Unifying Receiver, then if that receiver also has a MX series mouse paired to it -> then the receiver would send the switching signal to the mouse. 

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  • m Wood

    @MarcelloCuoghi2568

    Unfortunately you are a little inaccurate about your assumption of requiring a "hardware fix" to allow the keyboard easy switch "keys" to also change the mouse. The Logitech flow software can already switch the mouse and keyboard between devices via software, it's not your mouse that defect's when it gets to the edge of the screen and knows which channel/computer/device to switch to. The software detects this and changes both devices. This is clear evidence of being correctable via a software or driver fix.

    Don't get me wrong, I agree with Logitech this could be much more difficult to implement via Bluetooth, but via the unifying receivers it's possible. Preferably outside of Logitech Flow software as that in itself is impractical for so many reasons.

    To simplify our request, we would like the hardware drivers to be tweaked to allow an option for moving all Logitech devices on that unifying receiver to the selected channel/computer/device.
    Either separate/new drivers or an option within the drivers would be the best solution to solve most of your customers issues.

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  • Chris Sexton

    The way I see this working is the MX keys would work as usual switching with the press of a button. For the mouse, the options software would need to check which dongle/machine the keyboard is connected to and force the mouse to go into discovery mode and reconnect to that dongle. So this would require you to be logged into options on all participating machines. I am no engineer though so I can't say if this would be possible, it's just a thought.

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  • MarcelloCuoghi2568

    @phixeel but in that case there is the computer as a "center" point, so all communication pass through the computer, in particular through flow software. If there is no computer then which or where is the center point? The mouse and the keyboard need to be connected between in my opinion.

    @Vlad Radoiu ok now I understood, yes that could works, but it depends on how the switch button on the mouse or keyboard work. If the switch change immedialy the radio frequency (as I thought) then the receiver does not even know that the switch was pressed (it only see that the device is not connected, maybe it has been turn off), and the problem remains. We could not know how logitech had implemented this and if they never could make a similar feature, for now at least no unfortunately.

     

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  • phixxel

    @MarcelloCuoghi2568  yes, the simplest solution is to sent the 'channel switch' signal to device and computer, computer(software) should be able to change the channel in the other paired device - exactly how this is happening with FLOW function when you reach the screen edge

     

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  • m Wood

    @Vlad Radoiu ok now I understood, yes that could works, but it depends on how the switch button on the mouse or keyboard work. If the switch change immedialy the radio frequency (as I thought) then the receiver does not even know that the switch was pressed (it only see that the device is not connected, maybe it has been turn off), and the problem remains. We could not know how logitech had implemented this and if they never could make a similar feature, for now at least no unfortunately.

    I can confirm that the Logitech Keyboard notifies the device it's leaving before changing "Frequency".
    This also is in agreement with my statement: 
    https://github.com/Logitech/logi_craft_sdk/issues/28

    So now we have the trigger and the solution, we just need it put together, as apparently Logitech are not interested.

    I cannot see a "Practical, technical or even feasible" reason why this has not been resolved by Logitech, if I did, I wouldn't be here.

    Logi_E logig Logitech A technical answer more in depth than a customer rep saying "Not possible" might help, or as we suspect the correct person will read and resolve our/your issue.

     

     

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  • unikeys

    Whilst they are working on a permanent solution I would already be happy if I can use the button on top of the mouse to switch across to the next channel.

    Better than constantly flipping the mouse upside down and then back again

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  • Mario Ceres

    It seems that they could already implement this with flow, they just need to remove the requirement of making sure that the second device is reachable, this way we might loose copy/paste functionality but is not something I care for. The Logi Options application is already aware of the multiple devices paired to the keyboard and mouse should also be able to know that. 

    So as long as you hit the corner of the screen it should be able to move keyboard and mouse regardless. If second device is not only and you are not able to switch back to primary due to flow not working you could always use the device key at that point.

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  • Madhu Challa

    OMG this is exactly what I want, Flow is not always reliable and just pressing the keys would be so much better and productive. This is much needed feature. 

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  • Josu Du

    Bought the MX Keys because I assumed that I can switch both mouse and keyboard with the three keys.
    Flow isn't much reliable. Sometimes it works sometimes not. Make this feature happen, please.

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  • mail

    Flow is fine for Mac/PC but doesn't work if one of the devices is an ipad.

    Flipping the mouse upside-down really interrupts any kind of user experience.  Can understand getting flow working on iOS may not even be possible but being able to remap the two side buttons to next device / previous device would be a great workaround that isn't jarring.

    There doesn't currently seem to be a decent user experience for Mac + iPad + mxkeys + mxmaster which really negates the value of this setup.  I would have been better off buying a jelly comb keyboard and generic bluetooth mouse - would have had an equal experience for under half the price.

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  • Pablo Speciale

    I hope Logitech hears the customers, and it would be nice to have an update from this feature request. Is it going to be in their plans (for example)? I hope, if they work on this, the solution also includes Linux.

    Also happy to see people trying to find solutions.

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  • Trev Fi

    Using Mx Keys and Master 3 on Linux. Would be useful to switch both at once.

    Maybe there is some API available to implement such communication on the Linux system?

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  • Tyler Slater

    WOW. Time to return my new purchases...

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