- Make sure the microphone is positioned as close to your mouth by moving the mic boom up and down.
- Make sure microphones are not blocked.
- Make sure your headset is selected as the default Recording device (Windows) or Input device (Mac) and that the mic level is set to maximum. Here's how:
Windows- Go to Sounds — right-click the Windows start menu, click System, then click Sounds.
- Click Sound and make sure your headset is selected in the drop-down menu under Input.
- Make sure the microphone level is set to 100 — in the Sound settings panel, under Input, click Device properties.
- In the Headset Microphone Properties pop-up, click the Levels tab and make sure the level is set to 100 (maximum).
- Go to System Settings — click on the Apple menu on the top left of your screen, then click System Settings.
- Click on Sound in the left side panel, then click Input.
- Make sure your headset is selected by clicking on it in the list of devices
- Adjust the Input volume to the right to increase the Input level.
- If the headset is connected to the laptop with Bluetooth, make sure to select the right device on the mic and audio setting.
Some laptops may ask you to select *headset name* Hands-Free for mic and speaker settings for calls.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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