To install firmware on your A50 and Base Station please go to the website below:

Astrogaming.com/software

Open up the ASTRO Command Center on your Computer.

Connect your base station to your PC via the USB power cable. Please your headset on the Base Station and have the headset show that it is charging.

Now that you are hooked up to the PC, and your headset is connected, the ASTRO Command Center will prompt you to update your firmware for both the headset and the Base Station.

Click on the link within the ASTRO Command Center for the firmware and hit “Download”.

If you have any issues, please contact support at https://www.astrogaming.com/contact/