If you're not hearing any audio when you set Xbox to Dolby Atmos, do the following:
- Make sure the headset is docked to the Base Station, and a USB cable is connecting it to your Xbox.
- Download the free Dolby Access app from the Xbox store and then launch it for the first time.
- Exit the app and go to the audio settings.
- On the upper drop-down menu, under Speaker audio, set to Dolby Atmos for Home Theater. If this isn’t available, then set it to Uncompressed.
- On the lower menu, under Headset audio, set to Dolby Atmos for headphones.
- Turn on your headset and lift up from the base station.
- After a few seconds, Xbox will notify you that a headset has been assigned, and Atmos for A50/A50X should now work.
- You can optionally head back to the Dolby Access app and navigate to the Products tab — Dolby Atmos for headphones will indicate it is ready for use with a green check. Docking the headset again will auto-configure the Xbox for speaker format operation.
If you’re still having trouble, please contact Customer Support for further assistance.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version.
Compatible Product
