There are a couple of ways to enable Alexa Privacy mode:
Mute from within the Ultimate Ears app
- Open the Ultimate Ears app.
- On the homepage, tap the Microphone icon.
- Tap OFF to disable the microphones. You will hear a tone indicating the microphones have been muted and a small red light will appear on the top of the speaker.
- Tap ON to re-enable the microphones.
- On the speaker, press the Volume down “-” and Bluetooth button (small button next to the Power button) simultaneously.
You will hear a tone indicating that Privacy mode has been enabled and a red light will appear on top of the speaker. - Press the same buttons again simultaneously to disable Privacy mode.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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