Overview
At Logitech, we’re committed to simplifying your support experience, so you can get back to what matters most. If you purchased a Logitech product in India and believe it to be defective within the warranty period, we’ve created this guide to walk you through your warranty claim process. Whether you choose to visit a Logitech Authorized Service Centre (LASC) or use our alternative replacement services, we’ll help you find the best option for your needs.
Logitech warrants to the original purchaser that your Logitech hardware product shall be free from defects in material and workmanship for the length of time, identified on your product package and/or at https://support.logi.com under specifications for your product, from the date of purchase.
- If you need technical support, troubleshooting assistance, or guidance, Logitech Customer Care is ready to help:
- Toll-free number: 1-800-572-4730
- Working hours: Monday to Friday, 09:00 - 18:00 (excluding public holidays)
Chat support: Start a conversation here
Important note
Support is exclusively available to end consumers who have purchased Logitech products. Distributors and retailers are not eligible for direct support. If contacted by a distributor or retailer, they will be advised to have the end consumer reach out to Logitech Customer Care directly for assistance.
Replacement options
We understand every situation is unique. That’s why we offer the flexibility to choose from the following replacement options, tailored for your location and convenience:
Option 1: Visit a Logitech Authorized Service Centre (LASC)
Logitech Authorized Service Centres are your go-to destinations for hands-on product inspection and warranty validation. These centres facilitate reliable and timely assistance for replacement claims.
How it works:
- Locate and visit your nearest LASC, or courier your product to the service centre.
- The service centre will inspect your product onsite to assess eligibility under warranty.
- If the product qualifies for a warranty replacement and stock is available, you’ll receive a fully functional replacement unit at the centre.
- If the warranty replacement product is not available at the LASC location, you may be requested to return at a later time to collect the warranty replacement product. Should this be the case, the LASC location will provide detailed information on when you will be able to collect the warranty replacement product.
Delivery options:
- Products can be dropped off in person at your convenience.
- If visiting an LASC isn’t feasible, you can send the product via courier at your own expense. Any approved replacement will be sent back to you, and Logitech will cover the return shipment costs.
Note:
- All replacements are subject to stock availability at the LASC location.
- LASCs do not provide advance replacements or ship replacements directly.
- Obsolete or discontinued products that are defective and under warranty will be replaced with the same product, if available. Otherwise, it will be replaced with a product of equivalent or better functionality.
In the event you need to contact a Logitech Authorised Service Centre (LASC), the list of locations can be found at the bottom of this page.
Option 2: Direct Replacement Service
We understand that traveling to an LASC isn’t always possible. That’s why we’ve introduced the Direct Replacement Service, designed for your convenience. With this option, defective products can be replaced without needing to visit a service centre.
How it works:
- Contact Logitech Customer Care to start your warranty claim.
- Share required details, including:
- Product serial number.
- Proof of purchase (sales receipt/invoice showing product details and purchase date).
- Photos or videos clearly demonstrating the issue (with your ticket number visible).
- Your personal information (name, address, email, and phone number).
- Upon claim approval, Logitech will arrange for the defective product to be picked up.
- Once validated, a replacement item will be dispatched to your address.
Important:
- This service is subject to product inventory availability.
- The process typically takes 5-7 business days from pickup to delivery completion.
What you’ll need to file a replacement claim
To make the process faster and more efficient, gather the following before initiating your claim:
- Proof of Purchase (POP): A dated, itemized sales receipt or invoice from an authorized Logitech dealer showing the product details.
- Serial Number: This is located on the label of your Logitech product.
- Photos or Videos: Clear visuals showing the defect, with your unique ticket number visible within the frame.
- Personal Information: Name, address, email ID, and phone number.
Additional information
- In-Warranty Support Only: Logitech cannot process claims for out-of-warranty products. Warranty replacements are handled exclusively for eligible products that meet the warranty terms.
- Replacement Product Warranty: Any replacement product provided will inherit the remaining duration of the original product’s warranty, or 30 days, whichever is longer.
- Rejection Scenarios: Products found to be non-defective after inspection will be returned with corresponding documentation.
Fraud prevention
Logitech takes warranty claims seriously. To protect all our customers, all warranty submissions are thoroughly scrutinized to maintain fairness. Any claims involving falsified documents, manipulated evidence, or fraudulent activities will be immediately rejected. Logitech reserves the right to take further legal action as necessary.
Contact Logitech Customer Care
Need guidance or more information? Our Customer Care team is here to assist you:
- Phone: 1-800-572-4730
- Working hours: Monday to Friday, 09:00 - 18:00 (excluding national holidays)
Chat support: Click here to reach us
Escalation :
In the event you have any feedback, concerns or complaints in regards to our Logitech Authorised Service Centre, please feel free to reach out to us:
Level 1 : Customer Care toll-free number 1-800-572-4730 or through chat
Level 2 : Please send an email to IndiaCXGeneralManager@logitech.com
NOTE: Logitech does not sell refurbished products in India. As a result, our walk-in service centers are not equipped to support refurbished units. If you’ve purchased a refurbished Logitech product, any service or warranty assistance will be handled directly by the seller, based on their individual terms and conditions.
Logitech Authorised Service Centre locations
| Location | Logitech Authorised Service Centre Address | Phone Number |
Mail-in Support |
Map |
| Ahmedabad | Accel IT Services (A division of Accel Limited), 2nd Floor, 205, SukhSagar Complex, Near Fortune Landmark Hotel, Usmanpura Cross Road, Ashram Road, Ahmedabad, Gujarat, Pin Code-380014 | 7824819290, 7824819590 | YES |  |
| Amritsar | Accel IT Services, c/o Cell Point, Shop No. 105, Sunrise Plaza, Copper Road, Above Bakewell Bakery, Amritsar, Punjab-143001 | 9803154331, 9814054331 | NO Mail to LASC Ludhiana | |
| Bangalore | Accel IT Services, No. 103, 104-A & B, A-Block, Queens Corner 3, Queens Road, Opp. Indian Express Building, Bangalore, Karnataka, Pin Code-560001 | 7824084102 | YES | |
| Baroda |
Accel IT Services (A division of Accel Limited), 608, 6th Floor, Siddharth Complex, Near Express Hotel, R. C. Dutt Road, Alkapuri, Vadodara, Gujarat, Pin: 390007 |
9033050153, 9033060155 | YES | |
| Bhopal | Accel IT Services (A division of Accel Limited), c/o Shri Krishna Computer, Shop No. S-1, Plot No.5, 2nd Floor, Near Sameer MRI , Zone-1, MP Nagar, Bhopal, Madhya Pradesh-462011 | 8085269707 | NO Mail to Indore | |
| Bhubaneshwar | Accel IT Services, 1st Floor, Plot No.100, Saheed Nagar, Dist-Khurdha, Bhubaneshwar, Odisha, Pin Code-751007 | (0674) 2548540, 2548492 | YES | |
| Chandigarh | Accel IT Services, SCO 5, First Floor, Sector 20D, Chandigarh, Punjab, Pin Code-160020 | (0172) 5093005, 5093001 | YES | |
| Chennai | Accel IT Services, 1st Floor, SFI Building, No. 175, Valluvarkottam High Road, Chennai, Tamil Nadu, Pin Code-600034 | 7824845801 | YES | |
|
Cochin |
Accel IT Services, Door No.-38/264,1st Floor, Behind Eastern Corporate Office, Edappally Arakkakadavu Road, Edappally P.O., Kochi, Kerala, Pin Code-682024 | (0484) 3528758 | YES | |
| Coimbatore | Accel IT Services, No. 94A & 95, Prasad Chambers, East Arokiaswamy Road, RS Puram, Coimbatore, Tamil Nadu, Pin Code-641002 | (0422) 4369365 | YES | |
| Dehradun | Accel IT Services, No. 109 Tagore Villa, Mauza Chukkuwala, Mehar Colony, Chakrata Road, Dehradun, Uttrakhand, Pin Code-248001 | (0135) 2655797, 4091822 | YES | |
| Ghaziabad | Accel IT Services (A division of Accel Limited), C/O SHIVAY INFOTECH, shop no 107 - plot no A-11, Hans Plaza, Ambedkar Road, Ghaziabad, Uttar Pradesh - 201001 | (0120)4169667, 9891607282 | NO Mail to LASC Lucknow | |
| Goa | Accel IT Services (A division of Accel Limited), No. 5403/A, 4th floor, Citi Centre, Patto Plaza, Panjim Goa, Pin Code-403001 |
(0832) 6634501 8087648974 |
YES | |
| Gurgaon | Accel IT Services, M - 7, Ground Floor, Old DLF Colony Sector - 14, Gurgaon, Haryana, Pin Code-122001 | (0124) 4381385, 2222898 | YES | |
| Guwahati | Accel IT Services, Mitra Building, Ashram Road, Ulubari Chariali, Guwahati, Assam, Pin Code-781007 | (0361) 2450611, 2450612 | YES | |
| Hubli | Accel IT Services (A division of Accel Limited), C/O SHREE SAI ENTERPRISES, NO 14, RAMANUJA COMPLEX, BEHIND CHAMMNUR JEWELLERY SHOP, STATION ROAD, HUBLI, Karnataka, Pin Code-580020 | (0836) 4260602, 7483280154 | YES | |
| Hyderabad | Accel IT Services, Imran Plaza, 2nd Floor A Block, 8-2-269/11A, A1 & A2, Road No. 2, Banjara Hills, Hyderabad, Telangana, Pin Code-500034 | (040) 23541781 | YES | |
| Indore | Accel IT Services, 1st Floor, Malwa Tower, B- Block, 10 Old Palasia Guitarwala Square, AB Road, Indore, Madhya Pradesh, Pin Code-452001 | (0731) 4995347 | YES | |
| Jabalpur | Accel IT Services (A division of Accel Limited), C/O CRC COMPUTER, SHOP NO. 32, G.D. COMPLEX, JABALPUR, MADHYA PRADESH, Pin Code-482002 | 9584461452, 9109347639 | NO Mail to LASC Indore (Accel IT Services) | |
| Jaipur | Accel IT Services, F-46-B 1st Floor, Ramesh Marg, C-Scheme, Jaipur, Rajasthan, Pin Code-302001 | (0141) 4129121 | YES | |
| Jammu | Accel IT Services, c/o J K Computer Media, Opp. Ranbir Library, Kachi Chawni, Parade Road, Jammu, Jammu & Kashmir, Pin Code-180001 | (0191) 2561357, 9419198070 | YES | |
| Kanpur | Accel IT Services, 112/8, Benajhabar Main Road, Opp. Sachiv Nivas, Kanpur, Uttar Pradesh, Pin Code-208002 |
8939822083 |
YES | |
| Kolkata | Accel IT Services (A division of Accel Limited), WBVHA TOWER, 4th Floor, 580 Anandapur, Kolkata, West Bengal, Pin Code-700107 | (033) 44450500, 44450507 | YES | |
| Kolkata | Accel IT Services, c/o Secure Computer Service & Solution, Basement (Nr. Chandi Chowk Metro Station Gate#5), 33 Chittaranjan Avenue, Kolkata, West Bengal, Pin Code-700012 | (033) 22114808, 9674882222 | NO Mail to LASC Kolkata (Accel IT Services) | |
| Lucknow | Accel IT Services, 18 Madan Mohan Malviya Marg, Lucknow, Uttar Pradesh, Pin Code-226001 | (0522) 4311105, 4311103 | YES | |
| Ludhiana | Accel IT Services (A division of Accel Limited), B-26-333/1, 1st Floor, Kocha Market Road, Kartar Nagar, Model Gram, Near Hunjan Hospital, Ludhiana, Punjab 141002 | (0161) 4100237 | YES | |
| Madurai | Accel IT Services, Vanitha Beehive 3rd Floor, 114 Vakil New Street, Upstairs of Kottakkal Arya Vaidya Sala, Near Chokkanathar Temple, Simmakkal, Madurai, Tamil Nadu, Pin Code-625001 | (0452) 4294242 | YES | |
| Mangalore | Accel IT Services (A division of Accel Limited), c/o HCiT Services, 1st floor, G R Complex, Opp. PADUA School, Nanthoor, Mangalore, Karnataka, Pin Code-575004 | 9902868955 |
NO Mail to LASC Bangalore |
|
| Mumbai | Accel IT Services, Unit No. 821, 2nd Floor, Solitaire Corporate Park, Andheri Ghatkopar Link Road, Chakala, Andheri East, Mumbai, Maharashtra, Pin Code-400093 | (022) 62040902,(022) 62040920 | YES | |
| Mumbai |
Accel IT Services (A division of Accel Limited), c/o, World IT, Office No 79 , 7th floor, Naaz Cinema Building ,Behind Diamond Plaza, Off Lamington Road ,Grant Road East, Mumbai, Maharashtra, Pin Code-400004
|
(022)40045481 | NO Mail to LASC Mumbai (Accel IT Services-Andheri) | |
| Mumbai |
Accel IT Services (A division of Accel Limited), C/O World IT, B-1 F-16, Lokamanya Tilak Market (L T), Sector 1, Vashi, Navi Mumbai - 400703
|
9326691081 | No. Use Andheri SVC for Mail-in support. | |
| Nagpur |
Accel IT Services (A division of Accel Limited), C/O SS Computer, Shop No 160, Fortune Mall, Near Bank of Maharashtra, Sitabuldi, Nagpur, Maharashtra, 440012 |
(0712)3588515 | YES | |
| Nashik | Accel IT Services (A division of Accel Limited), C/O Quick Services, PLOT NO 33, behind Manyavar showroom, Krushi Nagar, College road, Nashik, Maharashtra, Pin Code-422005 | (0253) 2310177 | YES | |
| New Delhi | Accel IT Services, A-61/1, Gnd. Floor, Okhla Industrial Area, Phase-II, New Delhi, Pin Code-110020 | (011) 46575100 | YES | |
| New Delhi | Accel IT Services, V K Raj Computer, B2A/2 Plot No. 12, Basement Suneja Tower-2 , Janakpuri District Centre, Janakpuri, New Delhi-110058 | (011) 45058599, 7011365698 | NO Mail to LASC New Delhi (Accel IT Services-Okhla) | |
| New Delhi | Accel IT Services, c/o V K Raj Computer, 606, 6th Floor, Siddhartha Building-96, Nehru Place, New Delhi, Pin Code-110019 | (011) 47037730, 9540233468 | NO Mail to LASC New Delhi (Accel IT Services-Okhla) | |
| Patna | Accel IT Services (A division of Accel Limited), 6A Commercial Building, Road No. - 1A,(North Side of Children Park), Muhalla & P.O. - S.K. Puri, Boring Road, PATNA - 800001, Bihar | (0612) 2216083, 2216084 | YES | |
| Pondicherry | Accel IT Services, No.4, 100 Feet Road, Near IG Square Signal, Natesan Nagar, Pondicherry, Pin Code-605005 | (0413) 2200314, 2200316 | YES | |
| Pune | Accel IT Services, Office No. 2, Gnd Floor, Mayfair Tower-2, Wakadewadi, Shivaji Nagar, Pune, Maharashtra, Pin Code-411005 | (020) 41204835 | YES | |
| Raipur | Perfect Services, Shop No. 25, 1st Floor, Samvet Shikar Complex, Opp. BJP Office, Near Dainik Bhaskar Complex, Raipur, Chattisgarh, Pin Code-492001 | (0771) 4911082, 9479220254 | YES | |
| Rajkot | Accel IT Services, c/o Vardhman Info Services Pvt Ltd, 209 Ram Chambers, 22/23 Vijay Plot, Opp. Rajkot Voluntary Blood Bank, Gondal Road, Rajkot, Gujarat, Pin Code-360002 | 9033031101 | YES | |
| Ranchi | Accel IT Services, c/o IT Services, Shop No. G1, City Centre, Gnd. Floor, Nr. Gossner College, Club Road, Ranchi, Jharkhand, Pin Code-834001 | 7070192026 | YES | |
| Siliguri | Accel IT Services, c/o Micro Lab, 2nd Floor, H/407/335, Bijoydeep Building, Sevok Road, Darjeeling, Siliguri, West Bengal, Pin Code-734001 | 7797772200, 8327467397 | NO Mail to LASC Kolkata (Accel IT Services) | |
| Surat | Accel IT Services, Office No. M/20 to 23, Shreenath Complex, Opp. Jivan Jyot Cinema, Udhna, Surat, Gujarat, Pin Code-394210 | (0261)3506734 | YES | |
| Thane | Accel IT Services, c/o Revosal Inc., F-11, First Floor, Eternity Mall, Teen Haath Naka, Thane (West), Maharashtra, Pin Code-400604 | 9167203572 | NO Mail to LASC Mumbai (Accel IT Services-Andheri) | |
| Trichy | Accel IT Services (A division of Accel Limited), New No 22 Old No P5, 5TH MAIN ROAD, RAMALINGA NAGAR, WORAIYUR, TRICHY 620 003 | (0431) 4020736, 4011333 | YES | |
| Trivandrum | Accel IT Services, TC-15/1805(3), 1st Floor, Mahesh Estates, Vazhuthacaud, Trivandrum, Kerala, Pin Code-695014 | (0471) 4014494 | YES | |
| Varanasi | Accel IT Services, D-59/103-Q-2-A, Gnd. Floor, Nr. Siddharth Complex, Behind B.K Arogyam, Sigra, Varanasi, Uttar Pradesh, Pin Code-221010 | (0542) 2227582, 2227583 | YES | |
| Vijaywada | Accel IT Services (A division of Accel Limited)C/o M & M Technologies, 28/17/8, First Floor, Opp. Ramamandiram Street, Vijaywada, Andhra Pradesh, Pin Code-520002 | (0866) 6679396, 8977747232 | NO Mail to LASC Visakhapatnam | |
| Visakhapatnam | Accel IT Services (A division of Accel Limited), SRI TEJA TECHNOLOGIES, 1st Floor, 47-10-13/8, Rednam Plaza, Dwarakanagar 2nd Lane, Near Diamond Park, Opposite to Pollocks School, Visakhapatnam, Andhrapradesh-530016 | 9581911222 | YES |
|
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