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Some computers and motherboards have problems with USB devices during boot up.
If you have the option to “Boot from USB” enabled in your computer BIOS, disable it and reboot your computer.
If this does not work, try enabling Legacy USB Support in your computer BIOS.
If the problem persists, contact your computer or motherboard manufacture for assistance.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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