This problem is likely to be a lost connection. The connection between the MK700 keyboard or mouse and the USB receiver can be lost due to several reasons:
- Low batteries
- Moving the USB receiver from one USB port to another
- Moving the USB receiver to another computer
- Plugging the USB receiver into a USB hub or other unsupported device such as a KVM switch (your USB receiver must be plugged directly into your computer)
- Radio frequency (RF) interference of more powerful wireless devices such as:
- Wireless speakers
- Computer power supplies
- Monitors
- Cellular telephones
- Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.
Re-connecting your keyboard and mouse:
-
For instructions on re-connecting your MK700 keyboard to the USB receiver, please see Knowledge Base article 360023223054.
-
For instructions on re-connecting your MK700 mouse (MX 620) to the USB receiver, please see Knowledge Base article 360023223054.
Additional Information:
If the above solutions do not resolve your problem, consult Knowledge Base article 13855 for instructions on contacting Logitech Technical Support.
Frequently Asked Questions
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