You may be trying to use surround sound with a source that does not work well with it. Try the following:
- Turn off the surround sound on your G930 headset by moving the switch on the back upward away from the Dolby logo.
- If your source should have surround sound, make sure that the application producing the sound is set to output in Dolby surround sound.
- If this does not fix the problem, please see Knowledge Base article 18171 or Knowledge Base article 18147 for instructions on contacting Logitech Technical Support
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