• Keyboard isn't working
• Keyboard frequently loses connection
• Before re-connecting your keyboard

Keyboard isn't working

In order for your keyboard to work with your device, the device must have built-in Bluetooth capability or be using a third-party Bluetooth receiver or dongle. 
If your system is Bluetooth-capable and the keyboard isn't working, the problem is likely a lost connection. The connection between the MK850 keyboard and the computer or tablet can be lost for several reasons, such as:

• Low battery power
• Using your wireless keyboard on metal surfaces
• Radio frequency (RF) interference from other wireless devices, such as:
  • Wireless speakers
  • Computer power supplies
  • Monitors
  • Cell phones
  • Garage door openers

Try to rule out these and other possible problem sources that might be affecting your keyboard.

Keyboard frequently loses connection

If your keyboard frequently stops working and you keep having to reconnect it, try these suggestions:

• Keep other electrical devices at least 8 inches (20 cm) away from the keyboard
• Move the keyboard closer to the computer or tablet
• Un-pair and re-pair your device to the keyboard

Before reconnecting your keyboard

Before you try to connect your keyboard again:

1. Check to see if you are using fresh non-rechargeable batteries.
2. Try using the Windows key or type something to verify it's working with your connected device.
3. If it's still not working, see Connect your Logitech Bluetooth device.