- Make sure your speaker is turned on.
- Make sure your device is paired with your speaker and Bluetooth is active.
- Place your Bluetooth device closer to the speaker — it might be out of range.
- Move your Bluetooth device and speaker away from other wireless sources — you could be experiencing interference.
- Turn your UE speaker off, and then back on again.
- If you have multiple UE speakers, make sure you’re connected to the correct one.
- Your UE speaker can store up to 8 devices in memory and keep three active connections (two for UE BOOM) devices at a time — make sure you don’t already have three devices connected.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section