If your Bluetooth device won’t connect to your WONDERBOOM, try the following:
- Make sure your speaker is turned on.
- Make sure your device is paired with your speaker and Bluetooth is active.
- Place your Bluetooth device closer to the speaker — it might be out of range.
- Move your Bluetooth device and speaker away from other wireless sources — you could be experiencing interference.
- Turn your UE speaker off, and then back on again.
- If you have multiple UE speakers, make sure you’re connected to the correct one.
- Your UE speaker can store up to 8 devices in memory and keep three active connections (two for UE BOOM) devices at a time — make sure you don’t already have three devices connected.
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