If you frequently have to reconnect your keyboard or your mouse, try the following:
The connection between the mouse, keyboard and the Unifying receiver can be lost due to several reasons such as:
- Keep other electrical devices at least 8 inches (20 cm) away from the Unifying receiver
- Move the mouse or keyboard closer to the Unifying receiver
- Move the Unifying receiver to a different location
The connection between the mouse, keyboard and the Unifying receiver can be lost due to several reasons such as:
- Low batteries
- Moving the Unifying receiver from one USB port to another
- Moving the receiver to another computer
- Plugging the receiver into a USB hub or other unsupported device such as a KVM switch (your USB receiver must be plugged directly into your computer).
- Using your wireless mouse/keyboard on metal surfaces
- Radio frequency (RF) interference of more powerful wireless devices such as:
- Wireless speakers
- Computer power supplies
- Monitors
- Cell phones
- Garage door openers
Frequently Asked Questions
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