- Open Logitech G HUB and select the G633 headset.
- Select the Acoustics tab on the left and then check Enable Surround Sound. Select Test Surround Sound.
The test will begin and simulate each channel. You should hear the test from the left and right channels of the G633 headset.
- If the speaker test fails try moving the affected ear cup to see if the sound becomes intermittent.
- If the sound doesn’t come back, try using the included 3.5 mm cable and test the headset in 3.5mm mode with a known working device such as a cellphone, console controller, or PC sound card.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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