When your button assignments and macros aren't working the way you configured them, the problem usually has to do with the active profile.
Here are some ways to try and resolve this issue:
- Lock the profile while the game is running (see answer 360023406013 for instructions).
- Try using a Persistent Profile to determine if the software is working properly (see answer 360023406013 for instructions).
- Check that the correct .exe is selected for the game (see answer 360023406013 for help).
- Make sure both the single player and multiplayer .exes have profiles (see answer 360023406013 for help).
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