If your Bluetooth device won't connect to your X100 speaker, try the following:
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Make sure your device is paired with your speaker and that Bluetooth is active. (If you're connecting to a computer, see answer 360023421273 for help.)
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Place your Bluetooth device closer to the speaker — it might be out of range.
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Move your Bluetooth device and speaker away from other wireless sources — you could be experiencing interference.
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The X100 speaker can be connected to up to two devices at a time — make sure you don't already have two devices connected.
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Turn your speaker off, and then back on again.
NOTE: If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speaker.
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