Try the suggestions below If your mouse and/or keyboard isn’t detected in the Unifying software
- Make sure your mouse and/or keyboard are not paired to your laptop using Bluetooth.
- It may take several minutes for the Unifying software to detect your peripherals — give the software a few minutes to detect the peripherals.
- Try manually pairing your devices — click Advanced on the bottom left of the Unifying screen, then click Pair a New Device.
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