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What do I need to do on my iPad to make the trackpad work?

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First of all, make sure you have an iPad that is compatible with Logitech Combo Touch. Logitech Combo Touch works with the following iPad models:

  • iPad 7th gen A2197 A2198 A2200
  • iPad Air 3rd gen A2152 A2123 A2153 A2154
  • iPad Pro 10.5 A1701 A1709

Then update iOS to the latest version — iPadOS 13.4. Connect keyboard with the iPad using the Smart Connector and you're ready to go.

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