If your camera output appears blurry or the focus will not resolve to a clear, non-blurry image, try to trigger the “autofocus” - hold your hand in front of the lens and then remove it. The focus on the camera is automatic and should adjust itself.
If the camera does not self-adjust, try manually adjusting focus: Download and install the Logi Tune app. Once installed, turn autofocus off in the Logi Tune App and then adjust the focus manually by adjusting the slider in the app.
In addition, the zoom function in 4K Pro Webcam is a digital zoom. The image quality may lose its sharpness as you zoom in from 1X-5X, just as you experience on a smartphone.
Please make sure you have the latest 4K Pro Webcam firmware from the Logi Tune app.
NOTE: If you’re using a 4K Pro Webcam with a non-4K monitor, the resolution is limited to the monitor’s resolution.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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