I’m not getting video with 4K Pro Webcam and Skype for Business on laptops with integrated Windows Hello camera
There are no Downloads for this Product
There are no FAQs for this Product
There are no Documents available for this Product. If you have questions, browse the topics on the left.
There are no Spare Parts available for this Product
There are no videos available for this product
There are no FAQs for this Software.
There are no Documents available for this Software. If you have questions, browse the topics on the left.
There are no Videos available for this Software.
If you are not seeing video with 4K Pro Webcam and Skype for Business on a laptop with an integrated camera that supports Windows Hello, please try the following short-term fix until a planned Skype for Business software update is available to fix this issue:
In Device Manager, click the arrow next to Sound, video and game controllers to expand it.
Right-click on the listing for the camera (example: Intel(R)AVStream Camera…)
Select Disable.
You should now be able to see video on Skype for Business.
Important Notice: Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
Onboard Memory Manager is out of date. Please update to the most recent release.
Select Operating System to show Downloads.
There are no Downloads for Operating Systems not listed.
