If your wireless mouse charges abnormally or fails to charge properly, try these troubleshooting options:
- Inspect your mouse, charging cable, and power adapter for physical damage, such as cracks, loose parts, or loose contacts.
- Ensure your mouse and charging cable are firmly connected to the power source.
- If your mouse uses a charging dock or base, realign the mouse so the charging connectors make firm contact.
- Check the LED light indicators or system notifications on your computer to help identify the charging status.
- Try a different power source, charging cable, or power adapter to isolate the issue.
- Use standard Logitech charging accessories, such as the original cable or adapter, to ensure efficient charging.
- Update your device firmware using Logi Options+ or G HUB. Select your mouse > open Settings > check under Firmware version for updates.
If your mouse continues to charge abnormally, contact Logitech Support for detailed assistance.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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