If your mouse buttons are double-clicking, sticking, failing to hold clicks, or feeling abnormal, try the following troubleshooting solutions:
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Check your connection
- USB receiver: Plug in the receiver directly to your computer, and try a different USB port. Avoid using USB hubs, as they can cause connection issues.
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Bluetooth: Remove and re-pair the device, or toggle Bluetooth off and on from your computer's settings.
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Charge your mouse
- If your mouse uses replaceable batteries, try new ones.
- If it has a built-in rechargeable battery, connect it to a power source to charge.
- Use the mouse on a clean, flat surface.
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Clean the buttons and scroll wheel: Use compressed air or a soft brush to remove dust and debris from around the buttons and scroll wheel.
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Update your firmware and software: Find the latest version on Logi Options+ or G HUB and update the firmware.
- To check for firmware updates, select your device > open Settings > check under Firmware version for updates.
- To check for firmware updates, select your device > open Settings > check under Firmware version for updates.
- Adjust double-click speed: Go to your computer's mouse settings and adjust the double-click speed to your preference.
If the issue still persists, contact Logitech Support for additional guidance.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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