A rapid connect-disconnect loop on your wireless mouse often indicates signal interference or an unstable pairing.
Try these troubleshooting options to resolve the connection loop:
- Move competing electronics, such as phones, streaming devices, and smartwatches, away from the receiver.
- Switch the receiver to a USB port that is isolated from high-power USB devices.
- Remove and re-pair your mouse using Logi Options+ or G HUB. A fresh pairing resolves most connection loop issues.
- Turn off your mouse, wait 5 seconds, and turn it back on.
- Unplug the receiver briefly, then reconnect it.
- Test your mouse on a second computer to confirm if the issue is specific to your environment.
If you're still having issues, visit Logitech Support for additional guidance.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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