If your wireless mouse does not charge or experiences charging issues, try these troubleshooting options:
- Unplug the charging cable or power source from both ends, wait a few seconds, and reconnect it firmly.
- Clean the charging port, metal contacts, or charging dock with a soft, dry brush to remove dust or lint.
- Try a different power source, such as another USB port on your computer or a different wall outlet.
- Try another USB charging cable or power adapter.
- If your mouse uses a charging dock or base, realign the mouse to ensure proper contact with the charging pins.
- If you use a portable charging case or dock, make sure the case itself has sufficient power.
- Check if the charging light or battery LED on your mouse turns on after trying these steps.
If the charging light does not turn on or the mouse still will not charge, contact Logitech Support for detailed troubleshooting and support.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section