Logitech Capture not available as OBS Video Capture Device

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Eric Sassaman

• 30 January 2021 07:28

I am running Capture 2.04.13 with a HD Pro Webcam C920 and a fresh install of OBS on Windows 10 (both Capture and OBS are 64-bit). I've read that you simply need to add a Video Capture Device in OBS and Logitech Capture will be one of your choices. For me, it's just plain not there. Logitech Capture works great by itself, all features are there. It just doesn't show up as a valid source in OBS: http://prntscr.com/xurenz

Note that if am NOT running Capture and just use the web cam directly in OBS, it shows up as an input device and works fine. But I want all the cool features in Capture, and Capture is SUPPOSED to show up as an input device, correct? What's the secret to getting it to show?

I just updated my Nvidia drivers (Nvidia 1660 SUPER card), too. No help.

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• Official comment

  

  Balaji P

  • 01 February 2021 05:59

  Hi Eric, thanks for reaching out and sorry to hear about your experience with the Logitech Capture. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  Sebastian Gnolfo

  • 01 February 2021 03:37

  This is reproducible on Mac OS 10.15.7 in OBS, SplitCam, and StreamLabs OBS, as well.

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  Eric Sassaman

  • 01 February 2021 05:03

  So it's not just me, that's good to know. Sort of. Wonder if this was a feature that was just removed for some reason or whether it's just broken. Trying to position Capture as something that podcasters can use is going to be a dismail failure if it doesn't actually work in OBS etc.

  Also I tried using Be.Live and it does show Capture in the list of available cameras but is unselectable. So... interesting that it shows up at all, unlike OBS... it just won't select.

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  Kai Sickler

  • 11 March 2021 05:09

  so what is the fix? same issue

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  Cipher Entertainment

  • 30 December 2021 19:16

  Same issue here. @Logitech Support, please post the fix publicly instead of trying to troubleshoot it privately.

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  Eric Sassaman

  • 31 December 2021 04:04

  It's been a long time since I originally posted this, a lot of windows updates, at least Logitech Capture update, and I just updated OBS, and now... it works. Logitech capture is showing up as a video source in OBS. Works great. If it's not working for you make sure everything is updated. Capture v 2.06.12, OBS v27.1.3.

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  Shrivathsa

  • 31 December 2021 05:03

  Hey Eric,
  
  Thank you so much for sharing the information here. Please feel free to reach out to us if you have any further queries or concerns. We will be more than happy to assist you.
  
  
  Regards,
  Shrivathsa
  Logi G Support.

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