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Announcement: Harmony Remote Manufacturing, Service and Support Update

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221 comments

  • R F

    By far the best Universal Remote it is sad to see production being closed down.

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  • Mario3539

    For those who might be interested…. amazon.es has Harmony Elite back in stock with a pretty amazing price! Just purchased another one (in case my old one brakes). Wonder if logitech still produces them

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  • raulcristian

    Thanks for the tip Mario, I just ordered a new Harmony Elite from them. It will replace my old Harmony One that was starting to show its age after maybe a decade of good use. I hope the Elite will serve me well for another decade or more. I hope that Logitech keeps the promise of updating the database and keeping the configuration servers alive for a long, long time.

    And again, what a stupid move to discontinue this beauties.

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  • klosz007

    Thanks for the tip. I ordered one for myself for 200 euros to keep as a spare. My Elite is already like 4 years old and having known it is no longer manufactured, I was worrying when it was going to fail eventually leaving me in the dark. All my previous Harmony remotes used to fail previously but not sooner than after a few years of daily use.

    I recently saw folks at 'local auction sites' (should rather be called as 'scalpers') selling brand new Elite sets that they were claiming that had been purchased at Amazon. But the asking price was 3 times of that from Amazon (really). So it is now more sought after than GPUs ? :-)

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  • klosz007

    Mine (ordered for 200 euros at amazon.es) has just arrived, brand new. Current price on amazon.es is now 380 euros (but item not sold by Amazon). And amazon.pl (item sold by Amazon) has it for equivalent of 580 euros (!!!).

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  • LagunaJim

    I suggest any of you who love your Harmony remotes check retailers right away and purchase one or two new ones to hold in stock for future use.  There are no competitive products that offer similar functionality.

    I just bought four Harmony Elite's from Best Buy.  I'm quite confident that even if I don't want them forever they will actually increase in value if I decide to sell one or more on ebay.

    The Best Buy price is still $399 - on ebay they're already going for upwards of $500.

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  • PharaDOS

    Will Logitech do anything for me for my inconvenience? We do not expect your Harmony experience to be impacted as a result of this decision.

     

    but why is there no Playstation 5 Support yet.

    Why Philips Pronto codes are not any more importable from the support?

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  • Kelvin

    Things are not going so well with the first shipments of the KickStarter funded SofaBaton X1. It has a lot of promise and is the right idea but it seems like they are clueless in developing a consumer product of that level of complexity.

    So far, Harmony still stands alone. Logi needs to rethink this decision and find a way to properly keep it going, even if it means paring down the number of handset options, probably a good idea anyway. If not, sell it off to a company that can keep it going.

    To reiterate, this is bad precedent for anyone considering a Logitech product for professional AV. 

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  • happythanh

    I am totally shocked hearing this news, I am using 3 Harmony Elite with Hub in 3 different rooms and these remotes make my life much more comfortable, I can not imagine why such a super remote can be disappeared in our modern life??? 

     

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  • R. E.

    I was in the Pro channel with two clients that were wanting the 2400, plus training on the product just a few weeks before the closure.  No word at all to us and no response to calls or emails.  Logitech should have done what Samsung did with their Smart Things hub.  License the Harmony Remote to a third party and at least get some income to fund the support side of things and pocket some profit as well.

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  • Be the best

    I am being honest. Sorry if you don't like it. Apple struck it rich with its products, creating a slew of millionaires (and at least a few of billionaires) in the process. Unfortunately, Logitech took an equally excellent device and tried to apply the same recipe, bungled it, and the results were drastically different.

    Please, Logitech, spin off the product and give it to another company. Please don't abandon us. Whether you support it or not, we know you'll ditch it if the retail products aren't available.

    Regards best binoculars for beach

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