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Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

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207 comments

  • AidanValin

    i already added my mx keys and master 3 but its not showing on my profile. what should i do?

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  • Prem L

    Hey Aidan,

    Thanks for reaching out.

    If you are using the Logi Options+ software on a macOS device, please follow the steps in the links below:

    https://support.logi.com/hc/articles/1500010528941

    https://support.logi.com/hc/articles/1500005514962

    For any issues/bug reports with Logitech Options+, please refer to the Feedback tab at the bottom of the app or you can send an email to us on logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.


    Regards,
    Prem L
    Logi Support

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  • Здравствуйте, Логи!
    У меня Мак Мини М1 с клавиатурой MX KEYS. Несколько лет назад я купил Беспроводную мышь Logitech Ultrathin Touch Mouse T631 for Mac. Программа ее поддержки прописывалась в Системных Настройках компьютера. Ваша программа Options+ должна там прописываться или нет? Или это предусмотрено только для мышек? У меня только при клавиатуре программа не прописывается. 

     

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  • Prem L

    Привет,

    Спасибо за обращение.

    Мы продолжим добавлять новые устройства в бета-версию Options+. Поэтому, если ваше устройство еще не поддерживается, следите за обновлениями по ссылке ниже. До тех пор вы можете использовать свое устройство в настройках.

    https://www.logitech.com/en-us/software/logi-options-plus.html#join-beta


    С уважением,
    Прем Л
    Поддержка Логи

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  • Daniel Santiago

    si

     

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  • Haydan Farr

    a

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  • Anne Hinkel

    thank you!

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  • Karthik

    Hello Anne,

    You're welcome!
    We're so glad we were able to help! Let us know if you have any questions or concerns any time in the future.

    Regards,
    Karthik.B
    Logi Support

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  • Jijia Bai

    Please add the MX Master 3 support back to Options on macOS.

    The Options is still the software that showed up when you go to MX Master 3 support page. Once installed it just tells you that it doesn't support MX Master 3 and please go download Options+ on your own.

    The Options+ is much more bloated on macOS and most importantly it doesn't even recognize my MX Master.

    The whole experience is very frustrating and now I am leaving MX Master 3 with my desktop PC only.

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  • Galixte

    @

     

    uninstall Options+, after that if Option force you to install Options+, uninstall Option then install Option but not the last version but the version before.

    Download page: https://support.logi.com/hc/fr/articles/360025297893

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  • Prem L

    Hey Jijia,

    Thanks for reaching out.

    Please find the steps in the link below that should resolve the issue:

    Please uninstall the Logi Options software and restart the system (mandatory).
    Install the software using the link: https://support.logi.com/hc/articles/360025297893
    For macOS, after installation, set the macOS permissions - Options & Permissions: https://support.logi.com/hc/articles/360023203954

     

    Let us know if you have any questions or concerns at any time in the future.

     

    Regards,
    Prem L
    Logi Support

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  • Prem L

    Hi Galixte,

    Thanks for reaching out and sharing the information.

    Let us know if you have any questions or concerns at any time in the future.

    Regards,
    Prem L
    Logi Support

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  • Randolph7422

    The LogiOptionsPlus folder on my Mac is now 3.9 GB in size. Can I delete the cache? Every GB on this drive is precious, and I wish I did not need to dedicate over 4 GB to running my mouse and keyboard. Thanks.

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  • Riccardo Merlo

    Logi Option+ is now Apple Silicon native

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  • Andrew Naidyonov

    There are a small bug in LogiOptions+.
    Application creates two directories in `$HOME/Library/Application Support` - `LogiOptionsPlus` and `logioptionsplus` (just different letters case), because of this behaviour application is buggy - no images of connected products shown.

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  • Pooja B

    Hi Andrew,

    Thank you for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to us at logioptionsplus@logitech.com
    Your feedback will be directly received by the engineering team and they will look into it.

    Regards,
    Pooja
    Logi support 

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  • Riccardo Merlo

    Native app is much more better now on Apple Silicon, the last big issue is LogiOptions+ can't assign profiles to Crossover hosted app. Crossover has an enormous success lately, and it will become even more popular. 

    Option+ don't let you choose unix executable like wine32on64-preloader

     

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  • disabling the K540 keyboard

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  • DGA

    I have write in other post to have some problems with adobe and Logi Options so i decide to try Logi Options +, but now i have also some problem with Logi Options +. New installed windows 11 only Firefox and Logi Options + is installed now and i have this while i shut down or restart my PC.

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  • Pooja B

    Hi Dragan,

    Thank you for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to us at logioptionsplus@logitech.com
    Your feedback will be directly received by the engineering team and they will look into it.

    Regards,
    Pooja
    Logi support 

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  • Georgy Kovalenko
    MX Master 3 for Mac, latest Options+ Beta, Monterey 12.2.1, M1
    I want to use the side button to toggle mute in Discord, just like it works in Microsoft Teams. Unfortunately, it doesn't work at all.
    Surprisingly, if I disable Options+ in System Preferences → Privacy → Input Monitoring, it is possible to assign "Toggle mute" action in Discord preferences to "Mouse4" button and it works like expected until I enable Options+ again. But in this case I lose the ability to use the special settings for the other apps that Options+ gives me.

    Are there any plans to support Discord?
    Also, the possibility to assign "Mouse4/Mouse5" to side buttons (similar to the existing "Middle button") could help.
    Also, the "Feedback" button in Options+ cannot be used - it does nothing.
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  • Jijia Bai

    I have to say that none of the suggest solutions worked, all the available Options I've downloaded recognized my MX Master 3 but says they stopped supporting it. The latest Options+ simply couldn't recognize, despite I've enabled all the permissions. 

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  • Emirhan Yasdiman

    Why does Options+ uses 3GB of space for cache? What exactly does this app caches?

     

     

     

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  • Ingo Knöll

    I always get this message when i start the App on my Mac

     

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  • Sneha D

    Hi Ingo,

    Thanks for reaching out.

    Kindly reinstall Options+ using the below steps and check if that helps.

    1. Uninstall Logitech Options+

    2.Restart system
    3. Install Logitech Options+
    https://www.logitech.com/software/logi-options-plus.html

    Regards,

    Sneha D

    Logi Support

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  • TTechnology DK

    Hi Logi,

    Please bring the apple silicon support natively. We don't want it to work with Rosetta.

    https://ttechnology.dk/

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  • Riccardo Merlo

    @TTechnology DK

    It is native since few weeks, working much better now.

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  • Sha S

    Hi there,
    Thank you for reaching out. Please be informed that Logitech software no more needs Rosetta for compatibility. You can download Logitech Option or Logitech Option+ directly on your Operating systems depending on the Logitech device you are using. 
    Regards,
    Sha
    Logi Support

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  • Sarah Gahtani

    Hi Everyone, 

    I have been using Logitech MX Keys Advanced Wireless Illuminated Keyboard for gaming on my windows PC , Just wanted to share that I have also faced issues using in initially but the below link helped me to get it back working.

    https://support.logi.com/hc/en-us/community/posts/1500001194542/comments/1500001025061

    I am a fan of games and so I got this model for playing  F1 2022 on my PC. 

    Just for the information logitec support team is really helpful if you reach out to them.

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  • Tim Sutton

    Any idea when you will be adding support for the Ergo K860 keyboard?  I do really miss having flow auto switch my keyboard bluetooth selection.

     

    Thanks and keep up the great work!

     

    Love Flow!

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