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Logitech G Hub infinite loading screen

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8 comments

  • Nenya Lynn

    I've experienced the same issue and tried absolutely everything I could find on the internet. The only solution seemed to be to reinstall GHub every time I rebooted my PC. That is of course, no solution.

    However, good news, I ran across a comment to delete the "LGHUB" folder from your local appdata. This was just as effective as reinstalling; it worked once (but it worked consistently). Still, this meant deleting my settings every time.

    So, after some investigation I narrowed it down to the "integrations" folder (%LOCALAPPDATA%\LGHUB\integrations). Long story short: There are 3 integration plugins that cause a conflict, because the applicationPath seems to be incorrectly configured.

    The solution is simple:

    Go to the "config.json" files in each of these directories:

    • %LOCALAPPDATA%\LGHUB\integrations\applet_assetto_corsa
    • %LOCALAPPDATA%\LGHUB\integrations\applet_csgo
    • %LOCALAPPDATA%\LGHUB\integrations\applet_dota2

    and

    remove the "./" prefix from the applicationPath and save the file.

    Example:

    "targetApplication": {
    "applicationPath": "./Dota2ArxApplet.exe"
    }

    should be

    "targetApplication": {
    "applicationPath": "Dota2ArxApplet.exe"
    }

    GHub should now load fine.

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  • Jesus Sanchez Martin

    Hola mi carpeta \integrations esta vacía, tengo activado mostrar archivos ocultos.

    Eliminando la carpeta LGHUB de appdata, tampoco funciona.

    Me funciona al instalarlo, pero al reiniciar el programa se queda en la pantalla de logo

     

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  • Daniel Nordbø

    I have the same problem as Jesus, I can't find any files inside the integrations folder. Even when I have "show hidden files"

    The folder is 0 byte

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  • Nenya Lynn

    In that case it likely breaks BEFORE actually starting - have you tried changing your username? 

    https://support.logi.com/hc/en-001/community/posts/360036740973/comments/360009373173

     

     

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  • Daniel Nordbø

    Do you mean my computer name?  "C:\Users\Daniel Nordbø\AppData\Local\LGHUB"

    Do I really have to change my name on the computer to be able to use this software, or do you mean on the Logitech account?

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  • Nenya Lynn

    Yes, for some dark and unknown reason GHub can't parse special characters in its path. If you change your computer-user profile name to "Daniel" it should be fine (and if not - the procedure above might be useful).

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  • Daniel Nordbø

    It actually got fixed without me changing my directory.

    I cannot promise this will work for other people. But I deleted the LGHUB folder in both Roaming and Local before reinstalling it. Previously I only deleted the one in Local.

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  • Christian Yusuf

    I have some issue here, I tried everything same like Aldahan Maxime did..

    I tried to do these things:

    1. Clean uninstall Logitech Gamming Software using Revo and CC Cleaner

    2. Do close task from task manager & start updater,agent manually with administrator

    3. Tried to install many versions of LGHUB such as:

    • Version 2020.12.3534 (latest version from Logitech official site)
    • Version 2020.11.9270
    • Version 2020.9.3374
    • Version 2020.8.5950
    • Version 2020.7.62175
    • Version 2020.6.58918
    • Version 2020.5.56350
    • Version 2020.4.47660
    • Version 2020.3.44132
    • Version 2020.2.35921

    4. I also tried change currency format to coma "," which worked for someone in reddit but it didnt work for me

    5. The funny thing is if I install GHUB version 2019.8.23709 it worked and I can manually update it to version 2020.1.31123, but when I manually update it again GHUB stucks again

    6. I tried to edit config.json like Nenya Lynn did but it was no file there (my name is Christian btw, no special characters in there)

    Is there any ways to make my GHUB runs normally?? I just want to see my G733 battery stat on GHUB but I cant.

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