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Logitech Harmony Remote Software (legacy software) for macOS 10.15

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78 comments

  • NormD

    Sorry, I was not aware that you were using the Elite.  I have a Harmony 650, 600 and One+ running on my app with 10.15.4 (Catalina) on a Mac mini.  I do not know if the Elite is supported, but you should be able to install the app.  I read you could not install the version, not the remote.

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  • robindb

    Logictech decided not support user base of elite despite promises to contrary.

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  • NormD

    Thanks for the clarification.

     

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  • Bob Gare

    It installs fine.  Please tell me how it works exactly like the ease of the PC version.  We'll ignore everyone else's same complaints.

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  • Bob Gare

    For the Elite Catalina? Catalina that Logitech seems incapable of writing software for with 10 plus years to prepare for?   Open source coders in their mothers basements seem to have no issues keeping up.   Just the fact you call it "Elite Catalina" prove the bias against Apple.

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  • Bob Gare

    What is Elite Catalina.  I'm using Apple Catalina 10:15:4 and Harmony Desktop.  It's an absolute pain in the ass to use.  How about some videos to show use how easy it is to use all the different setup options.  Am I just not finding the Detailed user manual and training videos?  I can find plenty for the NOT even close PC version.  

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  • Manne Hoss

    I am change Operating System after 10 years of MacOS. I will build a game machine in three month from now. It should be a machine beside the mac, but now i will change complete. It is because of the terrible support of the Mac Computer. Logitech, Bitwarden, Razer...many programs in the window version are much better, many many more games. With a new MacOS version some programs do not work anymore.

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  • NormD

    I'm not sure if the comments were directed at me or not. I had no problem installing the 64-bit Harmony Desktop on MacOS Catalina 10.15.  That was the original discussion as I remember it. However, the app totally sucks. It has nowhere the capability of the 32-bit app and has not been upgraded since the original release. I cannot comment on the PC version of the app. I will avoid buying anything Logitech in the future if they can't do something simple like this for Mac users.

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  • Bob Levy

    Has this been resolved?  I use 3 Harmony 720 remotes.  I like the screen and rechargeable battery.  I'm using a Mac and want to update to 10.15 or later.  Do I have to ditch the Harmony Remotes if I want to upgrade since 7.8.1 is 32 bit only?  I see a beta 64 bit app from 9 months ago, but nothing current and this thread indicates there may be bugs.

     

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  • NormD

    Harmony Desktop for Mac is 64-bit and works fine on Catalina. It is relatively bug-free but does not have anywhere near the functionality of the previous app and no new features since release. Pathetic support from Logitech. When my remote dies, I will be looking for something from another vendor.

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  • Bob Levy

    Thanks. I’m going through my 32 bit apps. I like the 720 and would like to stay with them as long as I can. I also understand Logitech’s reticence to pie money in a relatively old remote. I downloaded 7.9.0 so I’ll have it when I upgrade MacOS. Kind of weird that 7.9 won’t work with MacOS 10.14.6. Most other 64 bit apps work with 10.14.

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  • Mads4250

    Downloaded the software in the link in the pinned message. Installation halted but upon reset it got through. Can't get it to work, though. 1) what is my username? I may have created a user back in the day but how can I remember that? And I got no confirmation mail. If I press forgot login it asks me to cable the remote to my computer (!) what? Using a cable to the device to get a login?? What about using the nice QR code or serial number or better yet: Just create a darn user account. 2) it repeatedly prompts me to download ANOTHER (!!) piece of software it I wanted to setup my logitech harmony elite...okay...back to square one. It is amazing and let this be a warning to anyone considering a logitech remote (and using Apple/Mac systems): don't buy this. I mean, I am quite happy user and I use the iOS app for most settings...but this seems to be a dead end-technology. Wouldn't buy it again as it doesn't seem to be future proof. Sadly.  

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  • Bob Levy

    I'm still on MacOS 10.14 because of several 32 bit apps, but I also have several Harmony 720 remotes (which I love) that are used on different TV's.  I too have forgotten user names, but apparently it's either in the remote or when the remote contacts the server, I'm able to see the user name that I used with that remote.  That's why they are asking you to plug in the remote.

    You mention using the IOS app.  Is there a 'Harmony' type app for the iPhone/iPad?

    I hope this helps...I expect that I'll upgrade my MacOS in the next few months, so may be on this forum asking more questions.

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  • nicholas pearce

    well I'm guessing with all the unhappy customers Logitech haven't got an answer, the app doesn't work, cannot reset anything and am now currently left with a £250 brick. 

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  • Manne Hoss

    I wanted to come back. I have been owning a Win10 Gaming Machine for 2 months now. Everything is going well. There is a significant difference when any software is running... I'm away from Mac now. The software support of Windows is much better. I miss some good Mac programs... but you can't have everything.

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  • woodle

    Given that the Harmony Desktop app is unusable and it's clear they have no intention of fixing it, can I make the suggestion that they make the protocol open source so others can create some decent apps?

    It can't be that complex, it's already using OIDC as the authentication protocol so they don't need to worry about opening up the server-side API.

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  • JamesKerwin7721

    So, I've been running the latest version of Logitech Harmony Remote Software on my Intel Mac (under Big Sur) for a year.  It's been working just fine.  

    Logitech now states that the Logitech Harmony Remote Software is compatible with Monterey.  Cool — great!  So… I upgraded to Monterey.  

    Guess what?  The Logitech Harmony Remote Software application still launches, but is unusable because there is no text anywhere!  Interestingly, this did NOT happen on my M1 MacBook Air, which I also just upgraded to Monterey.  

    So in other words, the Logitech Harmony Remote Software works fine on my M1 Mac under Monterey, but is unusable on my Intel Mac under Monterey.  What's going on?

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  • JamesKerwin7721

    I discovered the problem.  In Monterey, the Logitech Harmony Remote Software will not work if Microsoft's Equation Editor Fonts are installed.  Remove that font set, and Logitech works again.

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