Sustainability Navigation

[Feature request] Make MX Keys easy switch the mouse too

Answered

Comments

534 comments

  • Prem L

    Hey Adam,

    Thanks for reaching out.

    We have passed the feedback. Stay tuned to the Logitech website for any updates.

    Regards,
    Prem L
    Logi Support

    -3
    Comment actions Permalink
  • Siddharth

    Hi Pablo,

    Thanks for reaching out.

    We apologize for the inconvenience caused. We'll pass along your suggestion to our team to check out. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -3
    Comment actions Permalink
  • Siddharth

    Hi Peter,

    Thanks for reaching out.

    We apologize for the inconvenience caused. We'll pass along your suggestion to our team to check out. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.
    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -3
    Comment actions Permalink
  • Siddharth

    Hi Fredrik,

    Thank you for your feedback. While we have every desire to address your needs and provide the best solution available to resolve your issue, please accept our sincere apologies for not being able to fulfill your needs at this point in time.

    Regards,
    Siddharth S
    Logi G Support

    -3
    Comment actions Permalink
  • Siddharth

    Hi Cihan,

    Thanks for reaching out.

    Please be informed that this has already been suggested to developers. However, at the moment we will not be able to comment on future updates.

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -3
    Comment actions Permalink
  • Siddharth

    Hi Martin,

    Thanks for reaching out.

    We apologize for the inconvenience caused. We'll pass along your suggestion to our team to check out. We always want to ensure we are providing our customers with the best products and experience.

    Let us know if there is anything else in the future we can do to assist.

    Regards,
    Siddharth S
    Logi Support

    -3
    Comment actions Permalink
  • VASANTH J

    Hi Johan, 

    Your feedback is shared with the concerned team.

    You can subscribe to our newsletter at our website https://www.logitech.com/ to receive notifications on product updates. Let us know if there is anything else in the future we can do to assist. 

    Regards, 
    Vasanth
    Logi Support.

    -3
    Comment actions Permalink
  • Sneha D

    Hi ahren and Birgir,

    Please be informed that we have already taken this as feedback and passed this along to the team. 

    You can subscribe to our newsletter at our website https://www.logitech.com/ to receive notifications on product updates.

    Regards,
    Sneha D
    Logi support 

    -3
    Comment actions Permalink
  • Sneha D

    Hi Hamdy,

    Thanks for reaching out and sharing the information here. 

    https://support.logi.com/hc/articles/1500008089162-Can-I-switch-my-mouse-and-keyboard-at-the-same-time-using-one-Easy-Switch-button-

    Let us know if you have any questions or concerns any time in the future. 

    Regards,
    Sneha D
    Logi support 

    -3
    Comment actions Permalink
  • Siddharth

    Hi all,

    We apologize for the inconvenience caused. Please be informed that the feedback has already been shared to the concerned team. 

    Regards,
    Siddharth
    Logi support 

    -3
    Comment actions Permalink
  • Siddharth

    Hi Darren,
     
    Thanks for reaching out. 

    We apologize for the inconvenience caused. We'll pass along your suggestion to our team to check out. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    Regards,
    Siddharth S
    Logi Support

    -4
    Comment actions Permalink
  • Siddharth

    Hi all,

    Thanks for reaching out.

    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.
    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.
    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.
    https://support.logi.com/hc/articles/1500008089162-Can-I-switch-my-mouse-and-keyboard-at-the-same-time-using-one-Easy-Switch-button-

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -5
    Comment actions Permalink
  • Siddharth

    Hi Maxime,

    Thanks for reaching out.

    We are sorry to hear about your experience. Please accept our sincere apologies for not being able to fulfill your needs at this point in time. We always want to ensure we are providing our customers with the best products and experience

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -5
    Comment actions Permalink
  • Siddharth

    Hi João,

    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.

    https://support.logi.com/hc/articles/1500008089162-Can-I-switch-my-mouse-and-keyboard-at-the-same-time-using-one-Easy-Switch-button- 

    Regards,
    Siddharth S
    Logi Support

    -5
    Comment actions Permalink
  • Prem L

    Hi James,

    Please stay tuned to the Logitech website for any updates as we have already passed the feedback along to the team.


    Regards,
    Prem L
    Logi Support

    -6
    Comment actions Permalink
  • Siddharth

    Hi Vincent,
     
    Thanks for reaching out. 

    We apologize for the inconvenience caused. We'll pass along your suggestion to our team to check out. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    Regards,
    Siddharth S
    Logi Support

     

    -6
    Comment actions Permalink
  • Siddharth

    Hey all,


    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.

    https://support.logi.com/hc/articles/1500008089162-Can-I-switch-my-mouse-and-keyboard-at-the-same-time-using-one-Easy-Switch-button-

    Regards,
    Siddharth S
    Logi Support

    -7
    Comment actions Permalink
  • Siddharth

    Hey all,

    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.
    https://support.logi.com/hc/articles/1500008089162-Can-I-switch-my-mouse-and-keyboard-at-the-same-time-using-one-Easy-Switch-button-

    Regards,
    Siddharth S
    Logi Support

    -7
    Comment actions Permalink
  • Siddharth

    Hey all,

    Thanks for reaching out.

    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.

    https://support.logi.com/hc/articles/1500008089162-Can-I-switch-my-mouse-and-keyboard-at-the-same-time-using-one-Easy-Switch-button-

    Regards,
    Siddharth S
    Logi Support

    -7
    Comment actions Permalink
  • Sneha D

    Hi ingmar,

    Thanks for reaching out.

    It is not possible to use one Easy-Switch button to at the same time change both your mouse and keyboard to a different computer/device.

    We do understand that this is a feature that a lot of customers would like. If you are switching between Apple macOS and/or Microsoft Windows computers, we offer Flow. Flow allows you to control multiple computers with a Flow-enabled mouse. Flow automatically switches between computers by moving your cursor to the edge of the screen, and the keyboard follows.

    In other cases where Flow is not applicable, one Easy-Switch button for both mouse and keyboard might look like a simple answer. However, we cannot guarantee this solution at the moment, as it is not easy to implement.

    However, please stay tuned to the Logitech website for any updates as we have already passed the feedback along to the team.

    Regards,

    Sneha D

    Logi Support

    -7
    Comment actions Permalink
  • Sneha D

    Hi there,thank you for your feedback. We will pass this along to our team. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    Regards,
    Sneha D
    Logi support

    -7
    Comment actions Permalink
  • Siddharth

    Hi Fred,

    Thanks for reaching out.

    Please stay tuned to the Logitech website for any updates as we have already passed the feedback along to the team.

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -10
    Comment actions Permalink
  • Siddharth

    Hi Mike,

    Thanks for reaching out.

    We apologize for the inconvenience caused. We'll pass along your suggestion to our team to check out. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi Support

    -11
    Comment actions Permalink
  • Balaji P

    Hi Wabs, thank you for reaching out to Logitech. We apologize for delay in response. We appreciate you the product feedback, we will inform this to our development and keep you posted in future.

    Thanks for choosing Logitech, have a good day.

    -13
    Comment actions Permalink

Please sign in to leave a comment.