M337 not working properly

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Peter Berne

• 26 October 2020 04:47

Hi, 

My M337 mouse has moments where it does not work properly. For example, at times when you copy cells in an Excel spreadsheet, the mouse jumps to other cells. 

Also when you single click in a cell, the mouse sometimes does a double click as if you wanted to edit the data. 

The mouse is over 2 years old i think. 

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• Official comment

  

  Noble G

  • 26 October 2020 22:28

  Hi ,
  
  Thanks for reaching out and sorry to hear about your experience with the M337 mouse. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.
  
  Regards,
  Noble

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