Sustainability Navigation

K845 lighting is randomly changing/activating

Answered

Comments

3 comments

  • Official comment
    Aravind

    Hey Drew,

    Thank you for reaching out. Kindly go through the below details and check if this helps you to fix the issue:
    - You can increase or decrease the brightness of the keyboard by simultaneously pressing Fn + F2 or Fn + F1 respectively.
    - There is no support for key personalization on Logitech K845 keyboard.
    - You can increase and decrease the speed of the lighting patterns by simultaneously pressing Fn + the right arrow key or Fn + the left arrow key.

    In case you need any additional support, please write back to us.

    Regards,
    Aravind
    Logi Support

    Comment actions Permalink
  • Drew Flowers

    Hi Aravind,

    None of the suggestions you provided correlate to the described problem.

    I understand how to increase/decrease the brightness, not trying to personalize anything, nor is the speed of the lighting pattern an issue.

    Again, the issue at hand is the serpentine pattern randomly and regularly starts on the keyboard (while in use typing or not). And when that happens, the Num Lock indicator light deactivates despite the actual function remaining active.

    0
    Comment actions Permalink
  • Aravind

    Hey Drew,

    Thank you for following up. Based on the details you have provided it seems like an hardware issue. Kindly reach out to your point of purchase for further assistance. Incase if you have purchased the device from Logitech website, please let us know as we will assist you further with the replacement. Let us know if you have any questions or concerns any time in the future, we'll be happy to help!

    Regards,
    Aravind
    Logi Support

    0
    Comment actions Permalink

Please sign in to leave a comment.