G604 Rubber grip peeling off

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Teing Qi Hao

• 03 September 2022 01:40

Dear Logitech support,

 

The rubber grip on my G604 mouse has fallen off.  May I check if this is covered under warranty and if I am able to replace the mouse?

thanks

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  Rick Foss

  • 04 September 2022 21:04

  Mine is peeling off under my thumb on one side and under my fingers on the other. I also hate the delay when the mouse goes to sleep. I am not happy with this mouse at all. I commend the effort to save on batteries but . . . 

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  Yags

  • 30 November 2022 11:42

  I have the same problem with my G604. 

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  Aravind

  • 01 December 2022 07:20

  Hi there,
  
  Thank you for contacting us. We certainly understand your concern and we apologize for the trouble. However, we would like to let you know that that team is currently reviewing your case. They will follow up with you via email once they are able to with the next steps or options. We appreciate your patience. 
  
  Regards,
  Aravind
  Logi G Support 

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