Please; help me unbrick my Harmony Touch

I recently purchased a Logitech Harmony Touch, when received the remote was showing some added devices and all buttons worked fine, battery reached 100% on docking station.

The problem came when I connected it to my computer, it went to the myharmony.com screen, I thought that was normal because I was trying to sync it and add my own devices, but it never synced with the software, Sync Error on the screen of the remote and on my computer I get "An unexpected error occurred. Please reconnect your harmony remote and try again".

When I unplug the USB cable from the remote, it goes back to the myharmony.com screen.

Things I have tried to no avail:

- Pressing the off button for 20 seconds to restart the remote.

- Pressing both Menu + Off buttons for 20 seconds to restore factory settings.

- Unplugged the battery cable, waited for at least 5 minutes without the battery and reconnected it.

- I have tested over 7 micro USB cables, the last one I tried I bought it from Amazon, and description said it is meant to program Harmony remotes.

- I also tested plugging the USB cable while restarting to check if the software would sync it.

Some images:

https://postimg.cc/0K7xVmKJ Software error

https://i.postimg.cc/x8xkNSPv/Whats-App-Image-2022-10-02-at-10-51-15-PM.jpg

https://i.postimg.cc/G3qT5k14/Whats-App-Image-2022-10-02-at-10-51-15-PM-1.jpg

Additional notes:

I only own the remote and docking-charging station. No hub.

I think the firmware got corrupted somehow.

Do you know a way to revive my remote?

Thank you very much in advance.