Return process not working

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Eliana Sukhraj

• 05 October 2022 09:01

Hi,

I want to return my order but the website for returns (https://returns.narvar.com/logitech/returns) is not working.When I type my order number and email in it says invalid URL. My order number is 1192162944139. Please send me return label to my email so I can place my return. Thank you in advance. 

 

 

 

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• Official comment

  

  Pooja B

  • 05 October 2022 09:04

  Hi Eliana,

  Please do not worry, we'd love to help open a case to provide a solution directly over email. So, we will go ahead and create a ticket for you. The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

  Regards,
  Pooja
  Logi support

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• 

  Max Leberecht

  • 16 October 2022 13:21

  Hello, i have the same problem with my ultimate ears order with the number 1193685764139.

  I only want a simple return! 

  Please open a new ticket for me and send all the return-informations to my mail adress. 

  Greetings from Germany, Max 

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  Pooja B

  • 18 October 2022 03:14

  Hi Max,

  We have noticed that you have a ticket open with our support team in regards to the above issue. We'd love to keep the conversation going directly with the Support Team. We have shared the conversation with the support team. The team will review your case and will be in touch via email as soon as possible.

  Let us know if there is anything else in the future we can do to assist.

  
  Regards,
  Pooja
  Logi support

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