If you're experiencing issues with the buttons or keys on your mouse, here are some troubleshooting steps that may help you find a resolution:
Button / Key / Control issues
If the button on your mouse is not responsive, try the following:
Single press produces a double click
If your mouse clicks twice when you only click the button once, try the following:
Button / Key / Control issues
If the button on your mouse is not responsive, try the following:
- Test the device on a different computer.
- Clean the button by blowing on it or squirting it with a can of compressed air.
- Assign a different command to the button using Logitech Options Software.
Single press produces a double click
If your mouse clicks twice when you only click the button once, try the following:
- Test the device on a different computer.
- Clean the button by blowing on it or squirting it with a can of compressed air.
- Plug the device (or receiver) into a different USB port on your computer. Don't use a USB hub or similar device.
- Adjust the double-click sensitivity:
- Windows: Click Start > Control Panel > Mouse > Buttons and then move the slider to the left.
- Mac OS: Open System Preferences > Mouse > Double Click speed and move the slider to the left.
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