- Move the audio source closer — it might be out of the range of your speaker.
- Move away from other sources of wireless signal — you could be experiencing interference.
- Make sure your speaker has enough battery power (connect it to a power source with the supplied adapter).
- Adjust the volume on both the audio source and your speaker.
- Restart both your speaker and the audio source.
- Re-pair your device with your speaker — In your Bluetooth menu, find your speaker then Unpair or Forget the speaker. On your speaker, press and hold the Bluetooth connection button to place it in pairing mode. Find the speaker in the Bluetooth menu on your device to reconnect.
- If you’re using two UE speakers (in Double Up mode), try disconnecting and streaming to one speaker only.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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