If your earphones sound muffled, this can be due to a number of causes.
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You may need to clean your earphones.
For instructions on the proper cleaning of your earphones, please see Knowledge Base article 360023383953. -
Your earphones may be improperly fitted.
For instructions on properly fitting your earphones to your ears, please see Knowledge Base article 360023383953. -
Your earphone filters may be wet.
For instructions on drying your earphones, please see Knowledge Base article 360023383953.
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