To resolve this issue, do the following:
-
Make sure your mouse has fresh batteries. Low or dead batteries can affect cursor movements.
-
Turn off your M305 mouse and try cleaning your mouse sensor (shown below) with a soft cloth or a Q-tip.
-
Use a mouse pad and avoid using your mouse on:
- Glass or other see-through surfaces.
- Reflective surface such as a mirror or metal desk.
- Wood grains and grooved surfaces.
-
Relocate the receiver to a different location or move your mouse closer to the receiver. Also see Knowledge Base article 360023384753.
-
The erratic movement may be caused by software. If the cursor speed is set too fast, the cursor can move so fast it will appear erratic. To change your cursor speed to a lower setting, please see Knowledge Base article 360023384753 for Windows and Knowledge Base article 360023384753 for Mac.
Additional Information
If the above solutions do not resolve your problem, consult Knowledge Base article 12127 for instructions on contacting Logitech Technical Support.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version
Compatible Product
