• Use a mouse pad.

• Avoid using your mouse on:

  • Glass and other see-through surfaces

  • Reflective surfaces, such as mirrors and metal desks

  • Wood grains and grooved surfaces

• Try the mouse on a piece of white paper to make sure it isn't a tracking issue on the particular surface you're using.

  

NOTE: Your MK550 Desktop combo ships with an M510 Wireless Mouse. If you flip your mouse over, you can expect to see M510 printed on the bottom.

If you're still having the same issue, see Knowledge Base article 18194 for how to contact Logitech Technical Support about this product.