You may need to re-pair your headset with its wireless receiver or pair it with a replacement receiver. Here's how:
Initiate the pairing mode for your headset
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Download and run the pairing utility.
NOTE: You can find the pairing utility in the download section of the Wireless Headset H800 support page.
Set the switch on your headset to the receiver icon and not the Bluetooth icon.
Slide the track switch to "Next" and hold, and press and hold the "Volume up" button at the same time, until the link LED indicator blinks rapidly.
Initiate the pairing mode for your wireless receiver
Make sure your wireless receiver is connected to a USB port on your computer.
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When the headset is in pairing mode, click Next on the Pairing Utility page to initiate the pairing mode on the receiver.
Once the headset is paired to the wireless receiver, the connect LED will turn solid green and the pairing utility will state that the headset is ready to use.
Frequently Asked Questions
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