Logitech Gaming Software does not detect the G502 gaming mouse
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If you're getting the message "No devices detected" when you launch the Logitech Gaming Software (LGS), please do the following:
With the gaming mouse still connected to your computer, uninstall LGS.
After you've uninstalled the software, restart your computer.
IMPORTANT: Do not skip this step.
Re-install LGS. Make sure you're using LGS version 8.53 or later. You can get the latest version from the G502 Downloads page.
Reboot your computer when prompted.
Important Notice: Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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Onboard Memory Manager is out of date. Please update to the most recent release.
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